CEDRICK GOODEN
North Little Rock,AR
Summary
Dynamic culinary professional with a strong work ethic and exceptional customer service skills, honed at Feastro's. Proven ability to enhance workflow efficiency and maintain quality control in food preparation. Adept at safe food handling and building relationships with patrons, ensuring a memorable dining experience.
Automotive professional with significant expertise in service advisory roles, known for high standards and results-driven approach. Proficient in diagnosing customer vehicle issues and coordinating repair services to ensure optimal performance. Emphasizes team collaboration and adaptability, ensuring reliability and flexibility in dynamic work environment.
Overview
16
16
years of professional experience
Work History
Cook Operator
Feastro's
05.2024 - 02.2025
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Collaborated with team members to deliver timely service during peak hours.
- Collaborated with kitchen staff to streamline workflow during peak service hours.
- Assisted in food prep, including marinating meats and preparing vegetables for grilling.
Food Service Assistant
Genghis Grill
11.2023 - 05.2024
- Assisted in food preparation and assembly to ensure efficient service delivery.
- Maintained cleanliness and organization of workstations, adhering to safety and health regulations.
- Collaborated with team members to streamline operations and improve overall workflow efficiency.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Food Preparation Worker
Applebee's Grill + Bar
08.2022 - 11.2023
- Prepared ingredients according to standardized recipes, ensuring consistency and quality in food production.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and adherence to safety protocols.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Monitored inventory levels of food supplies, assisting in ordering and restocking as necessary.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Associate
Pizza Hut
01.2020 - 05.2023
- Mentored staff on advanced baking techniques to elevate product quality standards.
- Designed and baked pizzas to ensure consistent quality and flavor profiles.
- Improved pizza baking processes, enhancing efficiency and reducing waste.
- Prepared made-to-order salads and sandwiches along with pizzas for a well-rounded menu offering catering services too.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Increased revenue by upselling appetizers, drinks, and desserts alongside pizza orders when appropriate.
Food Preparation Worker
Frankie's Cafeteria
12.2017 - 05.2019
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Organized and re-stocked various stations and self-service items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Food Waiter
Luby's Restaurant
07.2015 - 12.2017
- Delivered exceptional customer service and maintained composure during high-demand periods.
- Trained new team members on menu items and restaurant protocols.
- Managed multiple tables effectively, ensuring a seamless dining experience for guests.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Automotive Service Advisor
Gwatney Buick GMC
05.2010 - 11.2025
- Delivered exceptional customer service by addressing inquiries and resolving concerns to enhance client satisfaction.
- Coordinated service appointments and managed workflow to optimize technician efficiency and reduce wait times.
- Provided accurate estimates for repairs and services, ensuring transparency in pricing for customers.
- Collaborated with technicians to diagnose issues, facilitating effective communication between clients and service teams.
- Implemented process improvements that streamlined operations, increasing overall productivity within the service department.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Organized workflow among service department staff to ensure timely completion of repairs while minimizing wait times for customers.
- Maintained high customer satisfaction standards to meet or exceed targets.
Automotive Lube Technician
Gwatney Buick GMC
05.2010 - 11.2025
- Performed routine oil changes and fluid checks to ensure optimal vehicle performance.
- Maintained cleanliness and organization of service area to promote safety and efficiency.
- Assisted in diagnosing vehicle issues to enhance service accuracy and customer satisfaction.
- Collaborated with team members to streamline workflow processes, improving service delivery times.
- Trained junior technicians on best practices for equipment use and maintenance procedures.
- Implemented inventory management techniques to reduce waste and ensure availability of supplies.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Mechanical Technician
Gwatney Buick GMC
05.2010 - 11.2025
- Operated and maintained mechanical equipment to ensure optimal performance.
- Assisted in troubleshooting mechanical issues to minimize downtime.
- Executed preventive maintenance tasks following established safety protocols.
- Collaborated with team members to improve workflow efficiency and equipment reliability.
- Documented maintenance activities and repairs for accurate record-keeping.
- Learned to utilize diagnostic tools for identifying equipment malfunctions effectively.
Education
High School Diploma -
North Little Rock High School
North Little Rock, ARSkills
- Customer relations
- Customer satisfaction
- Building relationships
- Complaint handling
- Strong work ethic
- Exceptional customer service
- Safe food handling
- Menu memorization
- Quality control
- Point of sale operation
Timeline
Cook Operator
Feastro's
05.2024 - 02.2025
Food Service Assistant
Genghis Grill
11.2023 - 05.2024
Food Preparation Worker
Applebee's Grill + Bar
08.2022 - 11.2023
Associate
Pizza Hut
01.2020 - 05.2023
Food Preparation Worker
Frankie's Cafeteria
12.2017 - 05.2019
Food Waiter
Luby's Restaurant
07.2015 - 12.2017
Automotive Service Advisor
Gwatney Buick GMC
05.2010 - 11.2025
Automotive Lube Technician
Gwatney Buick GMC
05.2010 - 11.2025
Mechanical Technician
Gwatney Buick GMC
05.2010 - 11.2025
High School Diploma -
North Little Rock High School