Cedrick Miller Jr
423 Heritage Place ,AL
Summary
Dynamic and results-driven professional with a proven track record at Walmart as a Customer Service Manager. Skilled in problem resolution and teamwork, I excel in fast-paced environments, ensuring customer satisfaction and team productivity. Committed to continuous improvement, I bring a friendly attitude and strong communication skills to every challenge.
Overview
16
16
years of professional experience
Work History
Production Line 27
Amerex
Trussville, AL
01.2025 - 02.2026
Production Assembly Line Trailer
Assembly Production
Sterlite
Birmingham
02.2017 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within
Customer Service Manager
Walmart
Birmingham
03.2010 - 12.2016
- Coordinated workflow among team members to ensure efficient handling of customer inquiries and issues.
- Established performance metrics to track team productivity and service level improvements.
- Took ownership of customer issues and followed problems through to resolution.
Education
High School Diploma - Business
Huffman High School
Birmingham, AL05.2009
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Excellent communication
Decision-making
Problem resolution
Multitasking Abilities
Attention to detail
Timeline
Production Line 27
Amerex
01.2025 - 02.2026
Assembly Production
Sterlite
02.2017 - 07.2023
Customer Service Manager
Walmart
03.2010 - 12.2016
High School Diploma - Business
Huffman High School