Cedrick Oxendine

• Oversaw the implementation of revised procedures at various stations.
• Coordinated frequent sessions with leadership groups to review objectives, performance metrics, and customer feedback.
• Addressed employee and customer disputes through professional conflict resolution.
• Assessed reports to evaluate performance, identify areas for improvement, and implement necessary changes.
• Ongoingly enhanced operational procedures through the evaluation of existing practices, incorporating feedback from team members, and adopting industry best practices.
• Enhanced overall efficiency by identifying areas for improvement and implementing the required changes.
• Led a team of 25 Amazon associates to consistently achieve company goals and exceed targets, fostering a positive and collaborative work environment.

• Company Overview: Positive economic impact to many families in Fresno
• Increased job opportunities by generating up to 80 new jobs in Fresno.
• Diversity – age, gender and race/ Inclusion - 360⁰ feedback
• Facilitated knowledge acquisition and skill development through targeted initiatives.
• Acknowledged with positive feedback for exemplary work.
• Advanced personal wellness through improved health safeguards and work-life integration.

Supervised inventory control, facilitated order coordination, negotiated with suppliers, and instructed team members.

• Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
• Monitored and evaluated supplier performance to maintain quality of parts.
• Maintained precise inventory documentation through regular examinations and error prevention.
• Streamlined parts department operations to align with current market demands and enhance organization.