Cedricka Ballard
Texarkana,TEXAS
Summary
Dynamic and results-oriented professional with a proven track record at Whataburger Restaurants L&c, where I enhanced team efficiency and safety. Skilled in customer service and problem-solving, I significantly contributed to team success and customer satisfaction. Demonstrated leadership and computer skills, excelling in fast-paced environments and achieving goals through creativity and innovation.
Overview
2
2
years of professional experience
Work History
Team Member
Whataburger Restaurants L&c
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Pizza Maker
Domino's Pizza
03.2024 - 08.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Drive-Thru Cashier
Taco Bell
01.2023 - 03.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
GED -
Texarkana College
Texarkana, TX06.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Flexible schedule
- Leadership qualities
- Computer skills
- Heavy lifting
- Creativity and innovation
- Goal setting and achievement
- Complex Problem-solving
Timeline
Team Member
Whataburger Restaurants L&c
08.2024 - Current
Pizza Maker
Domino's Pizza
03.2024 - 08.2024
Drive-Thru Cashier
Taco Bell
01.2023 - 03.2024
GED -
Texarkana College
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