Summary
Overview
Work History
Education
Skills
Timeline
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CEDRINA MURPHY-RUSSELL

Miami Gardens,FL

Summary

Dynamic professional with a proven track record at Jackson Memorial Hospital Miami, excelling in account reconciliation and fostering strong vendor relationships. Leveraged expertise in Microsoft Excel and adaptability to streamline payment processes, enhancing efficiency by 30%. Demonstrates exceptional teamwork abilities and analytical thinking, driving improvements in accounts payable and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Intake Coordinator

Haynes Harbour.Inc
Aventura, FL
09.2023 - Current
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences
  • Delivered fast and friendly service to handle questions and service complaints
  • Planned and executed strategies to increase business and drive profit growth
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
  • Performed manual labor tasks to detailed instructions from supervisors
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
  • Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Documented, researched and resolved customer service issues
  • Helped office personnel with errands, paperwork and data entry
  • Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
  • Approached and solved problems with initiative and sound judgment

Patients Care Tech

North Shore Medical Center Miami
Miami, FL
03.2022 - 04.2023
  • Supported smooth patient flow and unit operations with regular supply restocking
  • Escorted patients to X-ray and other diagnostic imaging processes
  • Assisted with mobility by turning, positioning and ambulating patients
  • Collaborated with team to deliver high-quality care and enhanced healthcare standards
  • Ensured clean and safe environment for patients by sanitizing surfaces regularly and following infection control guidelines closely
  • Coordinated meal services for assigned patients based on dietary restrictions or preferences
  • Maintained accurate patient records by documenting all treatments, procedures, and observations in electronic health record systems
  • Monitored vital signs and reported any changes to healthcare team
  • Assisted nurses in providing direct patient care, including bathing, dressing, and feeding patients
  • Responded to emergency situations promptly by administering first aid or initiating life-saving interventions according to established protocols
  • Provided emotional support to patients and their families during difficult times
  • Prepared rooms for new admissions by setting up necessary equipment, such as oxygen tanks or IV poles.
  • Educated patients about their medical conditions, and provided guidance on self-care tasks, such as wound care or medication management.
  • Changed and remade beds with fresh linens every time frame.
  • Resolved patient issues by quickly responding to calls and emergencies.
  • Assisted patients with limited mental and physical capacity in handling daily living tasks
  • Collected biological specimens from unit patients.
  • Kept patients comfortable with clean linens, and well-stocked rooms.
  • Monitored current conditions, asked questions about health concerns, and reported back to the clinical team.
  • Transported patients using wheelchairs, stretchers, or movable beds.

Account Payable Coordinal

Jackson Memorial Hospital Miami
Miami, FL
10.2014 - 03.2022
  • Delivered timely payments to vendors based on internal schedules and established payment agreements
  • Supported accurate inventory management by reconciling merchandise invoices, purchase orders and physical inventory numbers
  • Achieved accuracy targets by verifying invoices against contracts, checking transactions and resolving discrepancies
  • Maintained positive vendor relationships, deftly handling payment issues and tracking communications
  • Oversaw petty cash, tracking expenses, documenting use and securing funds
  • Contributed to business operations improvements by streamlining accounts payable processes
  • Completed payments by working with multiple systems and payment methods
  • Helped control costs with regular contract assessments and strategic use of available discounts and pre-payment terms
  • Supported inventory management by verifying counts against records
  • Tracked and resolved short shipments, incorrect documentation and pricing variances
  • Kept records accurate with proper coding and entry for vendor invoices
  • Maintained positive relations with vendor representatives, serving as key point of contact for issues and carefully checking invoices against terms
  • Stayed on top of high-volume work by processing bills and payments daily
  • Contributed to recordkeeping compliance by carefully following [Type] and [Type] standards
  • Managed vendor recordkeeping, including keeping tax forms current and documenting pricing structures
  • Reconciled vendor statements, resolving disputes and variances with strong attention to detail and expert accounting knowledge
  • Generated reports from auditing and bookkeeping activities
  • Recorded, stored and analyzed information using accounting software
  • Classified, recorded and summarized data using journals, ledgers or computers
  • Kept records current with regular transaction posting
  • Compiled budgets from estimated revenue, expense and previous budget information
  • Calculated financial amounts for different transactions and investments
  • Mapped orders to invoices for payment processing and accountability
  • Prepared bank deposits, compiled data, verified receipts and sent payments to banks
  • Computed and deducted taxes, benefits and financial obligations from employee salaries
  • Improved budgeting processes by collecting, compiling, and forecasting data
  • Balanced and reconciled discrepancies in financial records
  • Processed employee salaries and wages using payroll systems

Coutomer Service Clerk

Publix Supermarket
, FL
06.2012 - 08.2014
  • Entered data into system, printed out requested sets and generated reports
  • Assisted internal and external customers, independently handling numerous clerical tasks
  • Created and maintained spreadsheets for tracking various metrics
  • Scanned and faxed documents relating to invoices and sales receipts
  • Processed payments for products or services
  • Filed important documents in organized manner
  • Collected and verified accuracy of various payments and deposits
  • Entered invoices and calculated and submitted vendor checks for processing
  • Entered data into computer systems accurately and efficiently
  • Answered customer inquiries via phone and email.
  • Performed general office duties, such as photocopying, scanning, and faxing documents.
  • Monitored office supplies and placed orders
  • Created new processes and systems for increasing customer service satisfaction
  • Greeted visitors and directed them to the appropriate department or staff member.

Education

Certification - Certification BLS ID 75123D9 + HIPAA ID916845

NationalCPRFoundation
05.2023

Diploma - General Education

Miami Edson Sr.High
06.1999

Skills

  • Time Management
  • Account Reconciliation
  • Attention to Detail
  • Teamwork Abilities
  • Petty cash management
  • Microsoft Excel Expertise
  • Payment coding
  • Transaction verification
  • Expense tracking
  • Data inputting
  • Budget Monitoring
  • Problem resolution
  • Invoice processing
  • Accounts Payable Software
  • Analytical thinking
  • Cash flow forecasting
  • Problem solving
  • Payment scheduling
  • Vendor Management
  • Adaptability
  • Decision making
  • Account resolution
  • Data entry
  • Vendor Relationship Management
  • Electronic payments
  • Payment processing
  • Performance Tracking
  • Customer Relations
  • Scheduling
  • Scheduling appointments
  • Self motivation
  • Team leadership
  • Communication Skills
  • Employee Evaluation
  • Team building
  • Inventory Control
  • Accounts Receivable

Timeline

Intake Coordinator

Haynes Harbour.Inc
09.2023 - Current

Patients Care Tech

North Shore Medical Center Miami
03.2022 - 04.2023

Account Payable Coordinal

Jackson Memorial Hospital Miami
10.2014 - 03.2022

Coutomer Service Clerk

Publix Supermarket
06.2012 - 08.2014

Certification - Certification BLS ID 75123D9 + HIPAA ID916845

NationalCPRFoundation

Diploma - General Education

Miami Edson Sr.High

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CEDRINA MURPHY-RUSSELL