Ceeahna Ewell

Harris Teeter - Park And Selwyn/ Park Rd Shopping

11.2022 - 04.2024

Built relationships with customers to encourage repeat business.
Proficient with POS systems.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Handled cash with high accuracy and took care to check bills for fraud.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Worked closely with shift manager to solve problems and handle customer concerns.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Responded promptly to requests for assistance, spills and customer inquiries.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Summary