Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Interests
Timeline
Christopher Moore

Christopher Moore

St. Louis,MO
Do not be anxious about tomorrow, for tomorrow will be anxious for itself. Let the day's own trouble be sufficient for the day.
Jesus Christ

Summary

Excelling at being an outgoing and consistent worker; that has mastered and utilized skills: in management, sales, public speaking, customer service, and training. Always prioritizing being on-time, and driven to learn the job as fast as possible. Also being adaptable to any situation; being able to change on a whim whenever needed. Making friends and socializing to create a healthy & communicative work environment. While ensuring a clean, healthy, and well organized work-environment. Always striving to grow with the and evolve with the company

Overview

8
8
years of professional experience
1
1
Language

Work History

Shift Supervisor

CVS Health
09.2021 - 10.2023
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Effectively communicate information both to and from store management and crews
  • Executing displays, sign and inventory of weekly, promotional, and seasonal merchandise
  • Executing displays and maintenance of off-shelf merchandise
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Led team of servers to consistently meet customer service and sales targets.
  • Utilized consumer trends to shape sales approaches.
  • Became overall sales leader by surpassing sales goals by 30% across multiple platforms.
  • Prominent in selling Care-Passes: Customer Retention Program designed to retain loyalty from those who buys it
  • Sold anywhere between 4-8 Care Passes; daily quota was only 4

Salesperson

The Atherton Group
08.2020 - 12.2020
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Implemented effective sales strategies to maximize revenue generation.
  • Collaborated with team members to reach collective sales goals, fostering supportive work environments.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Streamlined sales processes to reduce inefficiencies and improve overall productivity.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Worked to build relationships with customers and built potential for additional sales.
  • Averaging anywhere between 1-7 sales daily

Training Supervisor

UPS
04.2018 - 09.2020
  • Streamlined training processes for increased efficiency and effectiveness, resulting in higher employee retention rates.
  • Achieved measurable improvements in staff productivity through targeted coaching sessions and skill development workshops.
  • Establishing cultures of continuous learning by implementing regular feedback loops and performance evaluations.
  • Collaborated with department heads to identify skills gaps and develop customized training interventions accordingly.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Improved warehouse efficiency by implementing new inventory management systems and processes.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Managed to be able to unload up to 2000 boxes per hour, averaging between 1500-1700 boxes per hour
  • Managing teams over over 7 people consistently
  • Trained dozens of people during 2 year period

Retail Associate

Jack In the Box
12.2019 - 03.2020
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintaining clean and welcoming store environments to enhance overall shopping experience for customers.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Enhanced customer satisfaction by maintaining clean and organized dining areas.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Managed overflows of customers reaching numbers of 30 people spanning every 10 minutes

Retail Sales Associate

Six Flags, Inc
05.2015 - 08.2015
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintaining clean and organized store environments, enhancing overall shopping experience for customers.
  • Enhanced guest experience by providing exceptional customer service and maintaining positive attitudes.
  • Increased park cleanliness by diligently performing routine maintenance tasks and addressing issues promptly.
  • Assisting in successful operations of various theme park attractions, ensuring guest safety and enjoyment.
  • Contributed to efficient crowd control by directing guests and providing accurate wait time information.
  • Facilitated smooth entry and exit processes for guests by effectively managing ticket scanning and validation procedures.
  • Dealt with constant influx of over 100 people coursing over 7 hour shifts

Education

None - Business

St. Louis Community College, St. Louis, MO
09.2027

High School Diploma -

New Life Christian School, 11570 Mark Twain Ln Bridgeton, MO 63044
05.2017

Skills

Supervisor:

  • Inventory Control
  • Schedule Management
  • Customer-Oriented
  • Inventory control and record keeping

Customer Service:

  • Cash handling expertise
  • Customer Complaint Resolution
  • Product Knowledge
  • Customer Satisfaction

Sales:

  • Up-selling
  • Product description
  • Relationship Building
  • Closing Techniques

Training:

  • Course Planning
  • New Employee Training
  • Adult Learning Theories
  • Staff development plans

Additional Information

Reading: everyday I read to further my knowledge on the world, and how it functions. Because of this i have a wealth of knowledge on a variety of subjects, and I only plan to further this venture as i move through life and my career

-

Exercise: I consistently stay active, and workout 3 times a week, to solidify my body so that i may be able to handle any stresses or challenges that come my way

-

Praying & Meditation: I pray daily, as it is my faith that allows me to move forward with no fear or concern. Pairing this with my meditation gives the clarity and peace of mind to love everyone, and treat them all with the respect they deserve.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

RemoteOn-Site

Important To Me

Career advancementPaid sick leave4-day work week401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programsCompany Culture

Interests

Reading

Excercise

Praying

Meditation

Writing

Music

Art

Psychology

Timeline

Shift Supervisor - CVS Health
09.2021 - 10.2023
Salesperson - The Atherton Group
08.2020 - 12.2020
Retail Associate - Jack In the Box
12.2019 - 03.2020
Training Supervisor - UPS
04.2018 - 09.2020
Retail Sales Associate - Six Flags, Inc
05.2015 - 08.2015
St. Louis Community College - None, Business
New Life Christian School - High School Diploma,

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Christopher Moore