Summary
Overview
Work History
Education
Skills
Timeline
background-images

Ceferino Arroyo

Chicago,IL

Summary

Motivated professional with more than 6 years of experience in the restaurant industry. Adept in coordinating daily activities to ensure exceptional service and quality standards. Recognized as a leader with strong people, communication and leadeship skills.

Overview

11
11
years of professional experience

Work History

Busser

Federales
Chicago, Illinois
09.2018 - Current
  • Organized and cleaned assigned sections according to guidelines.
  • Perform work efficiently and quickly to ensure smooth and timely service to all customers.
  • Successfully complete all projects within timeframe guidelines.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Followed checklists for shift start and end to help with smooth transitions.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Established and maintained a positive work environment.
  • Kept kitchen areas clean and free of debris and water.

Barback

Bangers And Lace
Chicago, Illinois
10.2017 - Current
  • Cleared empty glasses, used plates and trash.
  • Delivered food to customers at bar and tables.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments and snacks.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Barback

Ironside Bar And Galley
Chicago, Illinois
03.2016 - 10.2017
  • Learned how to make a wide variety of mixed drinks.
  • Delivered food to customers at bar and tables.
  • Cleared empty glasses, used plates and trash.
  • Restocked ice, condiments and snacks.
  • Replaced empty kegs and soda syrups.
  • Provided friendly and attentive service.

Bar Manager

Lockdown
Chicago, Illinois
09.2014 - 09.2016
  • Merged productivity initiatives while ensuring compliance with restaurant policies and procedures.
  • Determined business needs by acquiring client feedback for process improvements.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Updated daily logs, computer tracking systems and other relevant documentation.
  • Enhanced business productivity by training some team members  on best practices and protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers.

Education

High School Diploma - undefined

Schurz
Portage Park
2005

Skills

  • Food and kitchen safety
  • Cross-functional training
  • Resourcefulness
  • Stocking and replenishing
  • Customer service
  • Attention to detail
  • Food safety
  • Cleaning
  • Communication skills
  • Table clearing and setting
  • Food serving

Timeline

Busser

Federales
09.2018 - Current

Barback

Bangers And Lace
10.2017 - Current

Barback

Ironside Bar And Galley
03.2016 - 10.2017

Bar Manager

Lockdown
09.2014 - 09.2016

High School Diploma - undefined

Schurz
Ceferino Arroyo