Cefora Rubin

• Providing individual therapy in conjunction with MAT (Medication Assistance
• Treatment) provided by physicians in order to treat individuals who struggle with addiction as well as dual diagnosed individuals
• Provided culturally competent, trauma informed care as well as referrals to higher level of care when necessary
• Treatment modalities are CBT, DBT, Solution focus therapy as well as Mindfulness, breath work, LSL, Somatic therapy, Trauma informed care, ACES.
• Delivered mental health support for female patients suffering from post-partum depression and generalized anxiety disorder.
• Introduced meditation, guided imagery, breathing techniques and reiki to patients and families.
• Provided crisis support and emergency care for patients.
• Documented client progress in confidential files.
• Effectively maintained caseload of 45 sessions per week using alternative therapies.
• Worked with interdisciplinary treatment team to develop treatment plans.
• Maintained and updated patient records, changes in service plans and treatment reports.
• Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
• Performed client assessments and developed treatment plans.
• Deployed implementation guides for evidence-based interventions.
• Guided clients in development of skills and cognitive behavioral therapy techniques.
• Partnered with multi-disciplinary treatment team as subject matter expert on psychosocial treatment of patients.
• Completed full assessments to determine best courses of actions.
• Provided clients with recommendations to community resources.

• Clinical Operations for afternoon and evening shift for Emergency response team
• Leading team of clinical and support staff acting as principal clinical, operations and administrative manager of team, responsible for programmatic supervision, care management, personnel, quality and compliance with policies, procedures Best practices and standards of care In service delivery.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Responsible for developing expertise in community strengths, needs and resources and collaborating with other organizations and resources within the community
• Providing direct management of assigned staff, which includes development, coaching, performance appraisals, counseling and discipline Responsible for hiring, retention and promotion of employee morale

Overseeing team meetings setting team goals and objectives

• Managing community- level outcomes, including but not limited to assuring that ESP team meets highest quality standards when assessing individual/family needs and being responsive to local community maintaining a high degree of continuity with client in community and providing support for self- determination and self-direction as well as emergency crisis interventions when necessary in community or local hospitals
• I Work closely with
• Assessment Care Managers and Intake Departments as well as local school and police
• I Assists in development, implementation, operation and monitoring of clinical and administrative procedures, practices and protocols
• I Collaborate with the Clinical Practice Committee and Quality Department in designing new and revising existing procedures, practices and protocols
• I serves as a clinical leader and role model fostering the growth and development of the clinicians by empowering and encouraging innovation and creativity while pursuing e"ciency and e!ectiveness.
• Implement new policies and educate staff on changes.
• Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
• Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
• Reviewed operational policies and recommended solutions and change to medical director.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Regularly evaluated employee performance and provided feedback.
• Developed, implemented, revised and evaluated policies and procedures.
• Handled job duties for staff members which were unavailable or out of office.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Managed daily operations for crisis program supporting approximately 80-100 patients per week.
• Implemented ongoing learning strategies such as tutorials, instructional modules and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
• Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
• Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Reviewed financial resources and prepared reports showing resource allocations.
• Selected, promoted and terminated staff members.

• Support to primary care health providers with early detection and treatment of mental disorders and psychosocial and adjustment issues
• Provide individual with immediate access to treatment and case management when necessary
• Maintain close monitoring to "at risk" clients by providing ongoing risk assessment, safety plan as part of a treatment plan
• Provide culturally competent individualized care to individuals and families
• Work on preventing relapse or morbidity on individual struggling with dual DX who are receiving
• Suboxone treatment by Prime Medical Provider Dr Del Rio
• Conduct ongoing psycho education groups for dual diagnosis clients
• Work in reinforcing prevention and management of addiction to pain meds or anti anxiety medications
• Work in preventing and managing functional issues within
• Work closely with several agencies in the community in order to facilitate client's access to these resources such as adult day care programs, visiting nurse and
• PCA, PT, OT, housing, Welfare and Social Security disability determinations as well as other pertinent community resources
• Maintain a case load of 28 clients a week
• Completing all documentation including daily progress notes, treatment plans and any other necessary paperwork pertinent to the individual's case
• Work in establishing best care practice and facilitate training to o"ce sta! and medical assistants in working with "di"cult clients", developing crisis intervention procedures for the o"ce, HIPPA, Mandating reporting and overall adherence to the ethical and treatment standards set up by the National Association of Social Workers
• Presenting to supervision to discuss cases and best practices to increase competence.
• Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
• Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
• Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
• Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
• Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
• Assessed clients for abuse and neglect to compile documentation for court reports.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
• Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
• Attended over 80 hours of meetings, conferences and training courses to advance professional knowledge of social work.
• Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
• Developed treatments and casework programs for average of 300 + patients per month.

• Face-to-face crisis assessments of adults and children at the agency or at hospitals, school settings or at the client's home on mobile crisis assessment
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Answer calls of individuals in crisis coordinate rescue with the local police and other providers
• Identify their level of care due to medical necessity and present clinical to the client's insurance clinical representative while advocating for their appropriate level of care
• Assist Clients in crisis that may require immediate referrals to medical services, assistance with concrete needs, such as food and clothing and shelter by making the appropriate referrals to community resources
• Facilitate crisis evaluations in individuals who are victims of a crime who are in a state of psychological shock and who are victims of a crime who are in a state of psychological shock and require psychiatric intervention
• Shift coordination by prioritizing crisis response based on acuity or if the client is a child which requires a one hour response time
• Assign crisis response to clinicians provide support and supervision to clinicians, train new hires
• Represent the agency by addressing emerging issues with the crisis response while ensuring excellent quality of client care and maintain excellent communication with the referring hospitals, schools, community providers as well as clients and their family members and all the community's local and federal agencies
• Resolving conflict and potential barriers for care by proactively addressing emergent issues
• Providing programmatic supervision while ensuring adherence to the agency's policy and procedures and acting as a liaison to the community at large.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Developed job assignments for the team, planned, schedules and strengthened organization of task flows.
• Applied security, safety and loss prevention strategies during shifts.
• Responded to and resolved customer questions and concerns.
• Delivered successful training to employees, educating on successful work processes and productivity strategies.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Enforced company policies and regulations with employees.
• 'Created relationships and alliances with stakeholders and community leadership and government agencies.
• Identified team's needs and implemented corrective actions to resolve concerns.
• Trained new employees and delegated daily tasks and responsibilities.
• Created incentive programs and contests to support and award top performers.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.

• Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
• Interventions in hospital ER's, residences and community settings - Westfield, crisis prevention counseling, psycho-social assessments, suicide assessment, care management, community advocacy and referral services
• Creating and care management, community advocacy and referral services
• Creating and maintaining documentation that is diagnostically accurate as well as culturally sensitive while being compliant with the agency's mission.
• Evaluated risk to client or others by gathering information and conducting assessments.
• Conversed with individuals in crisis which called or texted hotline for assistance.
• Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
• Counseled and helped to stabilize consumers and caregivers in crisis situations.
• Documented risk to each client and context of concerns.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
• Applied array of different methodologies to assist patients with therapy.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Worked in tandem with university leaders and health officials to foster positive student experiences and promote opportunities that enabled students to consider mental health field as career option.
• Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.

• Patient assessment while working in a Milieu, identifying an accurate diagnosis and appropriate intervention
• Working with clients in their personalized treatment goals while developing strategies and skills to meet those goals; Working with the clients on increasing their level of functioning and conducting family therapy in order to accelerate integration back into the family and community life
• Creating and maintaining Cultural sensitive treatment plans and progress notes in accordance to JCAHO standards.
• Coordinating the discharge plans for all the clients in the inpatient unit., Patient assessment while working in a Milieu, identifying an accurate diagnosis and e!ective intervention
• Working with clients in their personalized treatment goals while developing strategies and skills to meet those goals; Working with the clients on increasing their level of functioning and conducting family therapy in order to accelerate integration back into the family and community life
• Creating and maintaining Cultural sensitive treatment plans and progress notes in accordance to JCAHO standards
• Conducting Psychoeducational Groups, Dual dx Diagnosis Recovery Groups
• Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
• Coordinating the discharge plans for all the clients in the inpatient unit.
• Worked with utilization review to establish prior authorization for timely discharges.
• Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
• Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
• Delivered social work services to a diverse population in hospital settings.
• Coordinated individualized discharge plans to manage safe transition back into community and home environments.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Provided ongoing counseling to help patients deal with conditions and processes