Ceira Wisdom Pettis
Lakeland,FL
Summary
Adaptable, ambitious work ethic, with the drive for success. Bachelors in Emergency Management and Public Safety. Influential Supervisor with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships to generate essential business opportunities. Adept in building cross-functional staff, demonstrating exceptional communication skills and making critical decisions during challenges. Creative, customer service oriented. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Mears Broadband
03.2024 - Current
- Negotiated project scopes with stakeholders to optimize resource allocation and timelines.
- Identified and mitigated potential risks to safeguard project timelines and budgets.
- Directed cross-functional teams to achieve project milestones and enhance overall productivity.
- Managed stakeholder expectations using Microsoft Project, resulting in high approval ratings.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
- Reported regularly to managers on project budget, progress, and technical problems.
- Regulated and managed construction plans, materials, budgeting and staff to complete multi-million dollar project.
Program Support Coordinator
Mears Group Inc.
08.2022 - 03.2024
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Entered data, generated reports, and produced tracking documents.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Kept high average of performance evaluations.
- Completed bi-weekly payroll for 55 employees.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Permit Coordinator
HBK Engineering
09.2021 - 08.2022
- The Permitting Coordinator role is designed to assist with day-to-day company operations related to the permitting department
- This position involves supporting the Permitting team in administrative duties, organizing, tracking, applying for and obtaining permits from governing agencies for construction installation and engineering design projects
- This role also involves considerable internal coordination amongst various client teams
- Coordinate permit requests and scheduling with various governmental agencies acting as a liaison for clients
- Meet with internal teams and/or government agencies for project updates, and assist with any issues
- Coordinate with Project Managers regarding construction schedules and permit requirements
- Manage permit expirations and renewals and coordinate with Contractors
- Organize and track all permits
- Coordination insurance certificates for particular projects
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Performed routine data entry or document management.
Account Manager
Ray-Mont Logistics
06.2020 - 09.2021
- Manage customer needs & inquiries in a timely & efficient manner
- Ensure thorough knowledge of the customer's key markets and overall business
- Maintain harmonious working relationship with Ocean Carriers, the terminals
- Produce all necessary reports, both internally & externally as required
- Maintain an accurate account & understanding of the customers contractual requirements for their orders, an escalate to the appropriate parties when assistance is needed
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Verified accurate account invoicing through collaboration with accounting department.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Organized purchase and delivery of materials needed for various contracts.
Logistics Coordinator
Jerry Short Cabinets and Millwork
11.2019 - 04.2020
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments, record keeping
- Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing
- Ensured accurate account invoicing through collaboration with accounting department
- Handled high-volume paperwork and collaborated with accounting and receiving departments to resolve invoicing and shipping problems
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts
- Factored shipping procedures, rates, and routes in making determinations on best shipping methods for materials
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant
- Generated all documentation and information required for customer shipments
Administrative Assistant Intern
Lakeland Joint School District
7 2017 - 10.2019
- Created and helped write districts reunification plan and re-evaluated their crisis plan
- Planned and executed Active Shooter drills at all schools, wrote After Action Reports after each drill
- Worked with Idaho Office of School Safety on their statewide plan for schools
- Work alongside assistant superintendent and leader of Safety Task Force Team
- Recommended changes within district in order to improve safety and meet changing demands
- Coordinated all facility use and field trips for entire district. Process all applications and payments
- Work with superintendent, CFO, treasurer, and accounts payable helping with deadline and schedules
- Updated and maintained all social media and information platforms for school district. Provided PIO information to superintendent when requested
- Managed reception activities, including greeting visitors, answering phones, and maintaining organized front desk
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Frequently used word processing, spreadsheet, database, and presentation software
- Inventoried and ordered supplies to maintain consistent access to required items
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
Education
Bachelor of Science - Emergency Management And Public Safety
Grand Canyon University
Phoenix, AZ2019
Associate of Science - Business
Penn Foster College
Scottsdale, AZ2015
High School Diploma -
Lakeland High School
Rathdrum, ID2000
Skills
- Quick Learner
- Proficient in Google, Microsoft, Adobe, Vitruvi, Quickbase
- Excellent Research and Development
- Self-directed
- Project planning
- Hands-on and self-starter
- Accurate and detailed
- Dedicated team player
- Strategic planning
- Crisis management
- Permitting Coordination
- Office Operations
- Workflow Processes
- Financial Reports Analysis
- Project Requirements
- Electronic Filing System
- Financial Records
Certification
FEMA CERTIFICATIONS
100.b
120.a
130.a
139.a
200.b
230.a
235.c
240.b
241.b
244.b
360
362.a
700.a
800
OSHA
Environmental Specialist
and General Industry 30
In Progress
Timeline
Senior Project Manager
Mears Broadband
03.2024 - Current
Program Support Coordinator
Mears Group Inc.
08.2022 - 03.2024
Permit Coordinator
HBK Engineering
09.2021 - 08.2022
Account Manager
Ray-Mont Logistics
06.2020 - 09.2021
Logistics Coordinator
Jerry Short Cabinets and Millwork
11.2019 - 04.2020
Associate of Science - Business
Penn Foster College
Administrative Assistant Intern
Lakeland Joint School District
7 2017 - 10.2019
Bachelor of Science - Emergency Management And Public Safety
Grand Canyon University
High School Diploma -
Lakeland High School
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