Ce'Kiah Johnson
Margate
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist/Medical Claims Processor
Kanner & pintaluga
09.2023 - 04.2024
- Audited patient charts for billing accuracy.
- Pulled patient records and transferred information to appropriate parties.
- Safeguarded medical records to maintain patient confidentiality.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
Front Desk Receptionist /Healthcare Customer Service Representative
3t Radiology & Research
06.2020 - 07.2022
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Floater Teacher/Administrative Assistant
Florence Fuller Child Development Center
08.2021 - 02.2022
- Built and maintained environment that stimulated learning and supported student achievement.
- Designed lesson plans, tailored curricula and provided special instructions to enhance existing structure.
- Facilitated extra-curricular activities and assemblies in collaboration with other supervisory and supporting staff.
- Maintained correspondence with parents, establishing direct lines of communication for student accountability and performance management.
- Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
Education
Certified Medical Assistant - Nursing
Florida Career College - Miami
Miami, FL05.2021
High School Diploma -
Monarch High School
Coconut Creek, FL03.2020
Skills
- HIPAA Compliance
- Payment posting
- Claim submission
- Insurance Verification
- Patient Billing
- CPT Knowledge
- ICD-10 Proficiency
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Active Listening
- Microsoft Teams
- Microsoft PowerApps
- Computer savvy
- Advanced computer proficiency (PC and Mac)
- Typing Speed and Precision
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
Timeline
Medical Billing Specialist/Medical Claims Processor
Kanner & pintaluga
09.2023 - 04.2024
Floater Teacher/Administrative Assistant
Florence Fuller Child Development Center
08.2021 - 02.2022
Front Desk Receptionist /Healthcare Customer Service Representative
3t Radiology & Research
06.2020 - 07.2022
Certified Medical Assistant - Nursing
Florida Career College - Miami
High School Diploma -
Monarch High School
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
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