Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celeste Cantu

El Paso

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Teller 1

Lone Star National Bank
08.2021 - 06.2023
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Answered telephone inquiries on checking and savings accounts, and loans.
  • Handled complex transactions such as foreign currency exchanges with accuracy and efficiency.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Personal Banker

IBC Bank
07.2019 - 07.2021
  • Assisted customers with setting up or closing accounts, processed wire transfers, completing loan applications, processed credit card applications and signing up for new services.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Managed a high volume of inbound calls and emails while maintaining professionalism and accuracy throughout each interaction.

Sales representative/ cashier

Sevens/ Robert Graham
03.2018 - 06.2019
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Barista/ Cashier

Coffee Time
08.2017 - 06.2019
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Arts - Psychology

Austin Community College
Austin, TX
05.2026

High School Diploma -

PSJA Memorial High School
05.2016

Skills

  • Professionalism and Courtesy
  • Excellent time management skills
  • Customer Service-Oriented
  • Adaptable
  • Teamwork
  • Computer literate
  • Patient
  • Attention to Detail
  • Cash handling
  • Data Entry
  • Balance Verification and Reconciliation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Teller 1

Lone Star National Bank
08.2021 - 06.2023

Personal Banker

IBC Bank
07.2019 - 07.2021

Sales representative/ cashier

Sevens/ Robert Graham
03.2018 - 06.2019

Barista/ Cashier

Coffee Time
08.2017 - 06.2019

Associate of Arts - Psychology

Austin Community College

High School Diploma -

PSJA Memorial High School

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Celeste Cantu