Celah Weaver
Idaho Falls,ID
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.
Overview
8
8
years of professional experience
Work History
Senior Medical Receptionist
Idaho Fertility Center
Idaho Falls, ID
08.2020 - Current
- Completed clerical duties and tasks for clinic administration.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Enhanced office productivity by handling high volume of callers per day.
- Completed patient referrals to other medical specialists.
- Completed and filed financial documentation for accounting purposes.
Retail Sales Specialist
Dillards Department Store
Idaho Falls, ID
01.2019 - 03.2020
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Owner/Manager of Operations
The Consignment Store
Idaho Falls, ID
12.2012 - 04.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Devised processes to boost long-term business success and increase profit levels.
Education
Associate of Science - Healthcare Management
Ashworth College
Norcross, GA03.2006
Skills
- Front Desk Operations
- Critical Thinking
- Equipment Troubleshooting and Maintenance
- Operational Requirements
- Patient Data Processing
- Medical Report Preparation
- Software Applications
- Advising Patents
- Medical Recordkeeping
- Patient Records Gathering
- Insurance Claims
- Data Entry Software
- Invoice Preparation
- HIPAA Guidelines
- Deductible Collection
- Computerized Maintenance Management Systems
- Clerical Support
- Patient Interviews
- Patient Reception
- Accurate Recordkeeping
- Reading Comprehension
- Medical Information Software
- Patient Correspondence
- Record Retrieval
- Schedule Dissemination
- Patient Flow
- Referral Verification
- Patient Health Information Access
- Patient Referral
- Checking Patient Details
- Call Transfers
- EMR Systems
- Appointment Scheduling and Confirmation
- OSHA Guidelines
- Healthcare Administration
- Medical Records and Documentation
- Calendar and Appointment Management
- Creative Thinking
- Admissions Processes
- Telephonic Triage
Timeline
Senior Medical Receptionist
Idaho Fertility Center
08.2020 - Current
Retail Sales Specialist
Dillards Department Store
01.2019 - 03.2020
Owner/Manager of Operations
The Consignment Store
12.2012 - 04.2018
Associate of Science - Healthcare Management
Ashworth College
Similar Profiles
N. Ruth OsburnN. Ruth Osburn
New Patient Intake Coordinator/Transcriptionist at Nashville Fertility CenterNew Patient Intake Coordinator/Transcriptionist at Nashville Fertility Center
Eric MbrohEric Mbroh
Biological Scientist (Staff) at Asbury Hospital and Fertility CenterBiological Scientist (Staff) at Asbury Hospital and Fertility Center
Holly CurlHolly Curl
Patient Financial Counselor at Shady Grove Fertility CenterPatient Financial Counselor at Shady Grove Fertility Center
BraEdyn WitheringtonBraEdyn Witherington
Garage Door Installer at Valley Overhead DoorsGarage Door Installer at Valley Overhead Doors
Jason AshJason Ash
Religious Education Teacher at Pope St. John Paul II Catholic ParishReligious Education Teacher at Pope St. John Paul II Catholic Parish