Celeena Douglas

Visual Merchandising Manager

• Responsible for creating a visually appealing shopping experience for customers
• Creating displays that showcase products in the best possible way
• Think outside the box and be willing to work to tight deadlines
• Drive sales by exceeding selling and service expectations
• Complete training, use product knowledge tools, participate in fit sessions, and put those experiences to use
• As guests come into the store, direct them to the correct location and help them find the perfect outfit

• Created a fun and inclusive environment for educators and guests
• Worked productively to get guests the product customers were looking for either in the store or ordering through the BBR
• Responsible for checking guests out in a timely manner at cash
• Assist guests with returns or exchanges and take action to make it right for the guests
• Providing technical product education to each individual guest, explaining the benefits and support of the product.

Star Wars: Galaxy’s Edge Merchandise

• Cast Members are responsible for directing guests to various attractions and locations within the park
• Assist guests with their purchasing including running the registers and processing electronic and cash payments
• Responsible for stocking and restocking merchandise for various locations throughout Galaxy’s Edge
• Ensuring all products are positioned and displayed in an organized and pleasing way to encourage guests to purchase
• Responsible for assisting guests with building droids
• Assisted guests by selecting parts and sounds to individualize their own droids.