Celena Tadeo
Lake Elsinore,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients, patients, and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Receptionist /Admin Assistant
Madrid Equipment Rental Inc.
Lake Elsinore, CA
04.2024 - 09.2024
- Gathered information to produce accounts payable reports.
- Responded to requests for file retrieval.
- Greeted guests and managed incoming calls while providing information or transferring callers to appropriate personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Sanitized and cleaned sinks, mirrors, and toilets.
Medical Scheduler
Citrus Valley Medical
Corona, California
09.2023 - 03.2024
- Utilized scheduling software programs to efficiently book appointments according to physician availability.
- Compiled and coded patient information or data in appropriate.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
Patient Service Representative
Radnet
Menifee, California
06.2022 - 08.2023
- Inputted patient demographic data into electronic health record system.
- Provided customer service by answering patient questions and addressing concerns.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Applied HIPAA privacy and security regulations while handling patient.
- Inspected work areas at end of shift for cleanliness standards compliance.
Front Desk
Planet Fitness
Corona, California
11.2021 - 05.2022
- Provided detailed information about gym services, facilities, and membership benefits.
- Processed new memberships, renewals, and guest passes.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Swept and mopped floors, vacuumed carpets , and dusted all areas of gym.
Associate
Zumiez Distribution Center
Corona, California
04.2021 - 10.2021
- Transported goods to designated areas within the warehouse facility.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Customer Service Representative
Starcrest Products of California
Perris, California
02.2020 - 03.2021
- Helping customers resolve service issues, provide information about products and services, communicate with clients and customers, answering inbound calls , handle returns.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Associate
Walmart Distribution Center
01.2018 - 01.2020
- Worked effectively in team environments to make the workplace more productive.
- Packed boxes and stock using organizational guidelines.
- Assembled orders according to customer request.
- Investigated any reported problems regarding damages.
- Maintained a clean work area by sweeping and dusting shelves.
Education
Diploma -
Lakeside High School
Lake Elsinore06.2017
Skills
- Dependable
- Manage Multiple Priorities
- Positive Attitude
- Attention to Detail
- Responsible
- Organization and Time Management
- Problem Solving
- Willingness to take on added responsibilities to meet team goals
Personal Information
Date of Birth: 04/11/1999
Timeline
Receptionist /Admin Assistant
Madrid Equipment Rental Inc.
04.2024 - 09.2024
Medical Scheduler
Citrus Valley Medical
09.2023 - 03.2024
Patient Service Representative
Radnet
06.2022 - 08.2023
Front Desk
Planet Fitness
11.2021 - 05.2022
Associate
Zumiez Distribution Center
04.2021 - 10.2021
Customer Service Representative
Starcrest Products of California
02.2020 - 03.2021
Associate
Walmart Distribution Center
01.2018 - 01.2020
Diploma -
Lakeside High School