Celena Vargas
Arcata,CA
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server/Cashier Team Lead
Haru Sushi
Santa Maria, CA
03.2023 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
To-Go Specialist
Olive Garden
Santa Maria, CA
10.2023 - 03.2024
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Operated cash register, collected payment from customers and provided change when necessary.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Received payments, returned accurate change and closed checks in POS system.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
Food Handler/Restaurant Cashier
Banham's Cheesecake
Phoenix, AZ
06.2022 - 09.2022
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Stocked supplies such as food items, beverages and paper goods.
- Operated kitchen equipment including slicers, mixers, grinders and blenders.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
- Received orders from customers in person or over the phone and entered them into the POS system correctly.
- Packaged take-out orders with appropriate condiments and sides when necessary.
- Checked temperatures of freezers, refrigerators and hot holding units on a regular basis.
- Discarded any expired or spoiled food items according to established guidelines.
- Worked in fast-paced, ever-changing environment.
- Ensured compliance with portion sizes, quality standards, and kitchen rules.
Food Service Worker
Dignity Health Extended Care
Santa Maria, CA
02.2021 - 07.2021
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Prepared beverages such as coffee, tea, soda..
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Replenished condiments at customer tables as needed.
- Ensured that all foods were prepared according to health department regulations.
- Operated dishwashing machines safely and efficiently.
Education
Bachelor of Arts - Psychology
Humboldt State University
Arcata, CA05-2026
High School Diploma -
Ernest Righetti High School
Santa Maria, CA06-2019
Skills
- Guest Engagement
- Supply Restocking
- Order Management
- Beverage Preparation
- Food Running
- Table Bussing
- Guest Seating
- Menu knowledge
- POS operation
- Order Accuracy
- Cash Handling
- Dining customer service
- Menu Memorization
- Item promotion
- Positive and professional
- Food safety understanding
- Service prioritization
- Strong Work Ethic
- Performance Improvement
- Regulatory Compliance
Timeline
To-Go Specialist
Olive Garden
10.2023 - 03.2024
Server/Cashier Team Lead
Haru Sushi
03.2023 - 08.2024
Food Handler/Restaurant Cashier
Banham's Cheesecake
06.2022 - 09.2022
Food Service Worker
Dignity Health Extended Care
02.2021 - 07.2021
Bachelor of Arts - Psychology
Humboldt State University
High School Diploma -
Ernest Righetti High School
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