Celena Hughes
Walnut Creek,CA
Summary
Experienced Office Management and Administration Professional experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
SGS – Lab Technician
SGS – Lab Technician (Lead)
04.2022 - 05.2023
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Participated in creation of lab batches for further qualification or root cause analysis.
- Conducted environmental impact assessments for projects to identify potential risks to subsurface materials.
- Collaborated with other departments to establish cohesive laboratory operations.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Troubleshot and resolved equipment and process issues.
- Trained and supervised junior technicians in laboratory protocols.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
Agricultural Technician
Agricultural Department Of Weights And Measures
05.2021 - 04.2022
- Coordinated with other laborers to provide efficient work flow and keep tasks prioritized.
- Designed standardized protocols for data collection, creating cohesive database input guidelines to streamline intelligence retrieval and exploitation.
- Combined remotely-collected and on-site data acquisition to generate unified geographic mapping information.
- Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
- Monitored crop conditions and environmental changes, reporting findings to supervisor.
- Inspected fields, plants and crops for signs of pests and disease.
- Prepared fertilizers, herbicides and other chemicals for use in pest control.
- Observed and monitored weather conditions and pests, noting alarming trends and issues for discussion with supervisor.
- Assessed agricultural equipment and machinery for issues and performed minor repairs.
Cafe Barista
Barnes & Noble
02.2020 - 03.2020
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Administrative Assistant
Leblanc Consulting
01.2019 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Created business culture focused on developing and retaining high-quality employees.
- Tested and debugged site updates and prevented functional flaws from impacting public visitors.
- Collected and responded to user feedback through iterative improvements to site structure and content.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
Order Management Specialist
Home Depot
11.2015 - 01.2019
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Forecasted with vendors to allocate stock ahead of customer order to reduce lead times.
- Reviewed order terms and conditions with customers to comply with company policy.
- Communicated with customers to address order inquiries, changes and cancellations.
- Input order information into system and updated customer accounts to document and track customer orders.
- Generated invoices and shipping labels to properly bill and ship customer orders.
Education
Associate of Applied Science - Environmental Science
Solano Community College
Fairfield, CA05.2022
Associates Degree Biology - Veterinary Medicine (Pre-Veterinarian)
Bakersfield College
Bakersfield, CA05.2016
Diploma - English Education
Skyline High School
Oakland, CA05.2014
Skills
- Technical Writing
- Inventory Control
- Clinical Lab Settings
- Sterile Procedures and Techniques
- Quality Control
- Document Processing
- Attention to Detail
- Team Collaboration
- File and Recordkeeping
- Materials Testing
- Verbal and Written Communication
- Analytical Thinking
- Work Planning and Prioritization
Timeline
SGS – Lab Technician
SGS – Lab Technician (Lead)
04.2022 - 05.2023
Agricultural Technician
Agricultural Department Of Weights And Measures
05.2021 - 04.2022
Cafe Barista
Barnes & Noble
02.2020 - 03.2020
Administrative Assistant
Leblanc Consulting
01.2019 - 11.2020
Order Management Specialist
Home Depot
11.2015 - 01.2019
Associate of Applied Science - Environmental Science
Solano Community College
Associates Degree Biology - Veterinary Medicine (Pre-Veterinarian)
Bakersfield College
Diploma - English Education
Skyline High School
Similar Profiles
Guadalupe Angeles EspinozaGuadalupe Angeles Espinoza
Party City at LeadParty City at Lead
Guadalupe Angeles EspinozaGuadalupe Angeles Espinoza
Party City at LeadParty City at Lead
Firdos AhmadFirdos Ahmad
SKILLS , TEAM at LEADSKILLS , TEAM at LEAD