Celene Ortiz Jimenez
Pasco,WA
Summary
Proven sales leader with a track record of enhancing customer satisfaction and boosting sales at Metro By
T-Mobile through expert customer service and effective teamwork. Skilled in problem-solving and time management, adept at driving results without succumbing to pressure. Successfully mentored new hires, contributing to a team success rate improvement of over 20%.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Home Depot Store
02.2023 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate/Sales Manager
Metro By T-Mobile
04.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal.
- Handled cash transactions efficiently while adhering to company cash handling policy
- Built relationships with customers to ensure they had good experiences and found what they were looking for.
- Experienced in Microsoft Outlook and Word.
- Trained and mentored new hires.
- Managed returns, exchanges and refunds in accordance with store policy.
- Tracked employee's personal files.
- Created sales plan and executed the strategy.
Education
High School Diploma -
Pasco Senior High School
Pasco, WA06.2022
Skills
- Great at multi-tasking
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Work well Under Pressure
- Responsible
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot Store
02.2023 - Current
Sales Associate/Sales Manager
Metro By T-Mobile
04.2021 - 07.2022
High School Diploma -
Pasco Senior High School
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