Celene Zendejas
Vallejo,CA
Summary
Bilingual Benefits Specialist dedicated to assisting employees with open enrollment for smooth and simple process. Offering more than two years of documenting and reporting changes in relation to benefits. Composed, talented and considered effective team player.
Overview
7
7
years of professional experience
Work History
Benefits Specialist
Ca' Momi Winery
Napa, CA
02.2020 - Current
- Administer employee benefits such as medical, dental, vision, life insurance, 401k, and secondary option plans
- Manage benefit enrollments for 200+ new and existing employees
- Lead open enrollment process, including meetings, processing documents/plan changes for employees
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Support and guide employees, supervisors, and managers in evaluating reasonable accommodations, return to work, and protected leave requests
- Administer leave programs and policies in accordance with applicable federal and state employment laws including FMLA, CFRA, PDL and COVID leaves
- Hosted and organized onsite COVID vaccine clinic to protect workers, reduce COVID transmission and decrease absenteeism and loss of employee productivity caused by illness.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Processed monthly remittance and reconciliation for various benefit plans.
Human Resources Generalist
Ca' Momi Winery
Napa, CA
07.2019 - 02.2020
- Implemented and supervised orientation procedures for new hires.
- Coordinate preparation of all new hire paperwork, maintained 200+ employee files and reviewed benefit materials
- Assist as primary support to Health and Safety Specialist and Payroll Specialist in their absence
- Assist hiring managers with staffing needs including creating advertisements, resume screening, setting up interviews and coordinate hiring procedures and requirements
- Developed and enforced company policy and procedures relating to human resources activity.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Met with staff to resolve difficult situations related to performance and conflict management.
Human Resources Manager
Bardessono Hotel And Spa
Yountville, CA
11.2018 - 07.2019
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Motivated employees through special events, incentive programs and constructive feedback.
- Maintained Human Resources Office in the absence of the Director of Human Resources
Human Resources Coordinator
Bardessono Hotel And Spa
Yountville, CA
05.2017 - 11.2018
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Addressed and resolved general payroll-related inquires.
- Accurately and efficiently processed benefit and Worker’s Compensation information in order to comply with all applicable laws
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Team Member Services Assistant
The Meritage Resort and Spa
Napa, CA
03.2015 - 05.2017
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Responsible for on-boarding new employees, conducting property tours and experienced in high levels of hiring during job fair
- Responsible for maintaining employee files for over 500+ employees
- Addressed and resolved general payroll-related inquires.
- Safety Committee member, assisted in planning and organization of monthly safety topics
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Education
Bachelor of Arts - BA - Psychology
California State University - Sacramento
Sacramento, CA2018
Associate’s Degree - Psychology
Napa Valley College
Napa, CA2015
Skills
- Written and oral communication
- Problem-Solving
- Training and Development
- Recruiting and Interviewing
- Administering Disciplinary Procedures
- Policy Improvement Recommendations
- Human Resources Operations
- Confidential Document Control
Languages
Spanish
Native or Bilingual
Timeline
Benefits Specialist
Ca' Momi Winery
02.2020 - Current
Human Resources Generalist
Ca' Momi Winery
07.2019 - 02.2020
Human Resources Manager
Bardessono Hotel And Spa
11.2018 - 07.2019
Human Resources Coordinator
Bardessono Hotel And Spa
05.2017 - 11.2018
Team Member Services Assistant
The Meritage Resort and Spa
03.2015 - 05.2017
Bachelor of Arts - BA - Psychology
California State University - Sacramento
Associate’s Degree - Psychology
Napa Valley College
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