Celest Hernandez
Dallas
Summary
Motivated and detail-oriented young professional with a strong background in leasing, customer service, and office operations. I’ve developed solid skills in processing contracts, keeping records accurate, and helping clients through every step of the process. Known for being dependable, organized, and great at balancing multiple tasks in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Fath Properties
02.2024 - Current
- Helped future tenants through the leasing process from first tour to signed contract, keeping paperwork accurate and on time.
- Handled applications, renewals, and cancellations while keeping all info organized and easy to track.
- Communicated daily with tenants to answer questions, solve issues, and make sure they had a great experience.
- Worked closely with the team to make sure units were move-in ready and all property records were updated.
- Assisted with marketing tasks like writing listing descriptions and creating social media content to attract new renters.
- Stayed on top of market trends and local regulations to support pricing and compliance decisions.
- Double-checked lease documents, background checks, and billing info for accuracy before submission.
Server
Flower Child
07.2022 - 06.2024
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Was frequently complimented by customers for going above and beyond my normal responsibilities.
- Answered phones and completed financial transactions for other team members.
- Bussed, cleaned, and set tables to ensure quick turnover and increase the number of covers.
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register.
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options.
- Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.
- Was in charge of emptying and maintaining the trash cans and the outdoor dumpster area.
- Upsold high-profit items like appetizers and mixed drinks to boost sales.
- Greeted regular customers and maintained relationships with them.
- Checked identification to enforce the age requirement for alcoholic beverages.
Education
High School Diploma -
Molina
Dallas, TXSkills
- Contract & File Management
- Data Entry & Accuracy
- Customer Support & Communication
- Compliance & Documentation
- Report Tracking & Reconciliation
- Team Collaboration
- Microsoft Office & CRM Software
- Problem Solving & Organization
Timeline
Leasing Agent
Fath Properties
02.2024 - Current
Server
Flower Child
07.2022 - 06.2024
High School Diploma -
Molina