Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination on a fast-paced Surgical Care Unit. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse
St. Joseph Hospital – Surgical Care Unit
07.2014 - Current
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Advised patients and caregivers of proper wound and drain management, discharge plan objectives, safe medication use, and disease management
Provided didactic and clinical instructions to orient new nurses and student nurses to achieve training outcomes
Certified Nurse Assistant
Maxim Healthcare Services
02.2012 - 01.2013
Provision of care to patients in a one-to-one homecare setting
Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
Caregiver
Synergy Home Care & Home Care Resources
01.2012 - 01.2013
Temporary contract as Independent Recruitment Manager, assisted owner in identifying, interviewing, hiring and training caregivers to build up staff
Companionship, assist with Activities of Daily Living, menu planning and meal preparation
Alzheimer's and Dementia Care (Memory Care), specialized training
Transported individuals to events and activities, medical appointments, and shopping trips
Provided staff coaching, mentoring, and consultation to enhance performance and professional development
Regional Pharmacy Recruitment Manager
Sears Holdings Corporation
07.2007 - 06.2011
Managed the recruitment and hiring of Registered Pharmacists for a 14 state territory
Full cycle recruiting, sourcing, interviewing, negotiating offers, managing on-boarding process, liaise with corporate HR
Talent Acquisition and HR assessments, creative production of advertising medium, speeches and presentations, representation at conferences, interface with technology department on implementation of new recruiting software.
Achievements: increased new hires by over 250% and successfully maintained lowest number of openings in history of position, recruited multiple levels of management positions while maintaining lowest turnover rates.
Pharmacy Recruiter of the Year award 2018
Senior Clinical Recruiter/Marketing Program Manager
Healix Infusion Therapy, Inc.
07.2004 - 07.2007
Managed full-cycle recruiting and hiring process for Infusion Nurses, Nurse Practitioners, Nurse Educators, Pharmacists, Pharmacy Technicians
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles
Event planning, budget management and representation at healthcare industry tradeshows and events
Worked directly with VP of Nursing, VP of Pharmacy and Director of Nursing Education to identify learning needs and develop tools for education and physician presentations
Responsible for implementation of new software department-wide; thereby automating employment application process and creating department’s first electronic database to house and manage candidate tracking data.
Screened physicians to create database of potential physician clients for physician office based infusion centers
Achievements: increased percentage of new hires by over 200% within one year.
Group Sales Manager/Destination Specialist
Ski Marketing Association/Ski Europe
08.2002 - 06.2004
Create, market and sell customized travel vacation packages within Europe and Canada for large ski groups, small groups and individual travelers
Marketing and public relations functions including website content management, creation of brand promotion and advertising content
Represent organization as liaison between European and Canadian Tourism Boards and National Ski Association leaders
Led and managed site visits in coordination with other tourism industry vendors
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Achievements: highest number of reservations (highest sales) of any associate and granted official title of Certified Destination Specialist for Switzerland (certification provided through Swiss Tourism Board)
Accounts Manager
Maggi Jones Public Relations
08.2001 - 01.2002
Represented clients of numerous industries specializing in Philanthropy, Hospitality, Design, Retail, and the Arts
Program Manager
Purdue University Center for Lifelong Learning
01.2001 - 08.2001
Conceptualized and proposed this new internship program between the Purdue Center for Lifelong Learning and Department of Communications
Demonstrated strong writing and presentation skills to promote the department's specialized Educational Travel Programs
Education
Bachelor of Science in Nursing -
Regis University
Denver, Colorado
05.2014
Certified Nurse Assistant -
Front Range Community College
Westminster, Colorado
01.2012
Bachelor of Arts -
Purdue University
West Lafayette, Indiana
05.2001
Skills
Certification
Certified Medical-Surgical Nurse through ANCC
Registered Nurse - Colorado (May, 2014 – current)
BLS/CPR for Healthcare Providers (American Heart Association – current)
Alzheimer's and Memory Care Certification (Synergy Home Care Resources January 2012)
Spanish – proficient and conversational
Excellent public speaking and interpersonal communication skills
Languages
Spanish
Professional Working
Timeline
Registered Nurse
St. Joseph Hospital – Surgical Care Unit
07.2014 - Current
Certified Nurse Assistant
Maxim Healthcare Services
02.2012 - 01.2013
Caregiver
Synergy Home Care & Home Care Resources
01.2012 - 01.2013
Regional Pharmacy Recruitment Manager
Sears Holdings Corporation
07.2007 - 06.2011
Senior Clinical Recruiter/Marketing Program Manager
Healix Infusion Therapy, Inc.
07.2004 - 07.2007
Group Sales Manager/Destination Specialist
Ski Marketing Association/Ski Europe
08.2002 - 06.2004
Accounts Manager
Maggi Jones Public Relations
08.2001 - 01.2002
Program Manager
Purdue University Center for Lifelong Learning
01.2001 - 08.2001
Bachelor of Science in Nursing -
Regis University
Certified Nurse Assistant -
Front Range Community College
Bachelor of Arts -
Purdue University
Certified Medical-Surgical Nurse through ANCC
Registered Nurse - Colorado (May, 2014 – current)
BLS/CPR for Healthcare Providers (American Heart Association – current)
Alzheimer's and Memory Care Certification (Synergy Home Care Resources January 2012)
Spanish – proficient and conversational
Excellent public speaking and interpersonal communication skills
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