Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celesta Nicholson

Memphis,TN

Summary

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Overview

13
13
years of professional experience

Work History

Certified Nursing Assistant

The Highlands of Memphis
Memphis, TN
07.2024 - Current
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Reported changes in patient condition to registered nurse or physician.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Communicated with patients with compassion while keeping medical information private.
  • Performed data entry tasks related to billing and collections procedures.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Entered insurance, demographics and health history into patient database.
  • Took messages from patients and promptly relayed to appropriate staff.

Patient Care Technician

Trezevant Manor
Memphis , TN
01.2017 - 07.2024
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Participated in quality improvement activities within the department.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Provided emotional support for patients and families during difficult times.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.

Medical Assistant

Regional Medical Center
Memphis, Tennessee
01.2012 - 06.2017
  • Administered injections, medications and treatments as directed by the physician.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Supported administrative staff by processing payments.
  • Contacted medical facilities to schedule patients for admission.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Education

Certificate of Technical Studies - Medical Assitant

Vatterott Career College
Memphis
12-2012

Skills

  • Patient care
  • Wound care
  • Data entry
  • Medical record management
  • Communication skills
  • Attention to detail
  • Physical endurance
  • Quality improvement
  • Crisis prevention intervention (CPI)
  • Nutrition and diet
  • Team collaboration
  • Nutritional support

Timeline

Certified Nursing Assistant

The Highlands of Memphis
07.2024 - Current

Patient Care Technician

Trezevant Manor
01.2017 - 07.2024

Medical Assistant

Regional Medical Center
01.2012 - 06.2017

Certificate of Technical Studies - Medical Assitant

Vatterott Career College

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