Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celest,C Henrriquez

Mountain View,CA

Summary

Dynamic hospitality professional with experience at Hotel Vue, excelling in guest relations and reservation management. Proven ability to enhance customer satisfaction through initiative-taking and effective problem resolution. Skilled in Microsoft Office, I consistently deliver exceptional service, ensuring a welcoming environment and smooth operations.

Overview

6
6
years of professional experience

Work History

Hotel Receptionist

Hotel Vue
01.2024 - 11.2025
  • Greeted guests warmly, ensuring a positive first impression upon arrival.
  • Managed check-in and check-out processes efficiently, enhancing guest satisfaction.
  • Resolved guest inquiries and concerns promptly, maintaining high service standards.
  • Coordinated room assignments and handled reservation changes smoothly.

Grocery Shopper

Whole Food Market
01.2025 - 03.2025
  • Managed shopping lists to ensure accuracy and completeness of customer orders.
  • Streamlined product selection process for improved efficiency during peak hours.
  • Coordinated with store staff to resolve inventory discrepancies and enhance availability.
  • Trained new shoppers on best practices for efficient order fulfillment and customer service.

Usher Cinemark

Century 16
07.2022 - 02.2024
  • Assisted patrons in locating seats and understanding event schedules.
  • Maintained cleanliness and organization of designated areas within venue.
  • Provided exceptional customer service to enhance attendee experience.
  • Monitored audience behavior to ensure compliance with venue policies.

Private Nanny

Nanny Position
01.2020 - 12.2021
  • Developed and implemented engaging educational activities tailored to individual learning styles.
  • Managed daily schedules, ensuring timely completion of meals, naps, and outings.
  • Provided nurturing environment that promoted emotional and social development.
  • Coordinated playdates and excursions, enhancing social interactions among children.

Education

High School Diploma -

Los Altos High School
Los Altos, CA

Skills

  • Microsoft office
  • Reservation management
  • Initiative-taking
  • Guest relations

Timeline

Grocery Shopper

Whole Food Market
01.2025 - 03.2025

Hotel Receptionist

Hotel Vue
01.2024 - 11.2025

Usher Cinemark

Century 16
07.2022 - 02.2024

Private Nanny

Nanny Position
01.2020 - 12.2021

High School Diploma -

Los Altos High School

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