Celeste Acosta
Richmond,TX
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at JCPenney. Skilled in cash handling accuracy and exceptional customer service, adept at building relationships and exceeding sales targets. Demonstrates a professional demeanor and excellent problem-solving abilities, contributing to a positive shopping experience and repeat business.
Overview
5
5
years of professional experience
Work History
Clerk/Order Selector
Dollar Tree Distribution Center
05.2020 - 02.2025
Sales Associate
JCPenney
03.2020 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - Business
Lamar Consolidated High School
Richmond Tx03.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Strategic planning
- Inventory tracking
- Sales development
- Building rapport
- Inventory control
Accomplishments
- Business Development - Initiated two key partnerships which resulted in X% revenue growth.
- Brought in number new customers.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Increased productivity number% by implementing several process improvements.
- Project Development - Collaborated with team of team in the development of project.
Languages
Spanish
Full Professional
Timeline
Clerk/Order Selector
Dollar Tree Distribution Center
05.2020 - 02.2025
Sales Associate
JCPenney
03.2020 - 11.2022
High School Diploma - Business
Lamar Consolidated High School
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