Celeste Araiza
Tucson,AZ
Summary
Driven by a commitment to compassionate care and efficiency, I leveraged my problem-solving and patient companionship skills at LifeTree to enhance client well-being and independence. By implementing targeted care strategies, I contributed to a 20% improvement in patient satisfaction. My adept multitasking and strong relationship-building abilities ensure high-quality, personalized care in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Caregiver
LifeTree
01.2018 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
Cashier Team Lead
Target
11.2020 - 02.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Conducted regular audits of register funds to minimize potential losses due to theft or error.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Monitored areas for security issues and safety hazards.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
Supervisor
Carters Oshkosh
07.2014 - 10.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
Education
High School Diploma -
Desert View High School
Tucson, AZ05.2007
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Multitasking and Organization
- Basic Housekeeping
- Personal Hygiene Assistance
- Emotional Support
- Strong Ethics
- Housekeeping tasks
- Relationship Building
- Compassionate Care
- First aid and safety
- Flexible schedule and availability
Timeline
Cashier Team Lead
Target
11.2020 - 02.2022
Caregiver
LifeTree
01.2018 - Current
Supervisor
Carters Oshkosh
07.2014 - 10.2019
High School Diploma -
Desert View High School
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