Celeste Benjamin
Orangeville,PA
Summary
Dynamic Regional Director of Clinical Operations at Priority Life Care, recognized for transforming clinical efficiency and enhancing patient satisfaction. Expert in operational excellence and staff development, successfully reduced costs while fostering a culture of safety and collaboration. Proven ability to build high-performing teams and optimize patient flow processes, ensuring compliance with clinical standards.
Overview
2026
2026
years of professional experience
Work History
Regional Director of Clinical Operations
Priority Life Care
- Reduced operational costs through effective resource allocation and budget management.
- Managed multiple clinic sites, ensuring efficient operations and adherence to standards.
- Fundamentally transformed regional clinical operations by identifying areas of inefficiency, developing targeted action plans, and executing solutions.
- Fostered an environment that prioritized safety for both patients and employees alike through comprehensive risk mitigation strategies.
- Built high-performing teams by recruiting top talent from diverse backgrounds while emphasizing ongoing professional development.
- Optimized patient flow processes, reducing wait times and enhancing overall patient satisfaction levels.
Corporate Director of Hospice
Connections Life Care (Priority Life Care)
02.2024 - 06.2025
- Led cross-functional teams to achieve project goals on time and within budget constraints.
- Developed strategic partnerships for business growth and expansion, strengthening the corporate network.
- Implemented industry best practices for risk management and compliance, ensuring adherence to regulatory standards.
- Boosted employee morale and retention through effective communication, recognition programs, and team-building initiatives.
Executive Director
Priority Life Care
10.2019 - 12.2022
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Regional Operations Specialist
Priority Life Care
- Collaborated closely with sales teams on strategic planning efforts aimed at increasing market share within designated regions.
- Implemented comprehensive training programs for new hires and ongoing staff development initiatives.
- Enhanced communication, collaboration, and teamwork among cross-functional teams for optimal results.
- Reduced operational costs with effective budget management and resource allocation.
- Improved regional operations efficiency by streamlining processes and implementing innovative strategies.
- Championed a culture of continuous improvement by fostering an environment conducive to employee engagement and open dialogue on best practices.
- Conducted regular audits to ensure compliance with company policies, industry regulations, and legal requirements.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
LPN Charge Nurse
Grandview Nursing And Rehab
12.2015 - 10.2018
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
LPN
Orangeville Nursing and Rehab
02.2005 - 07.2014
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
Education
N/A - PCHA-PA
PEP Unlimited
Doylestown, PALicensed Practical Nurse - Nursing
Central Susquehanna LPN Career Center
Lewisburg, PA08.2012
Skills
- Clinical leadership
- Patient safety
- Operational excellence
- Healthcare management
- Staff development
- Performance improvement
- Patient care
- Collaborative skills
- Direct patient care
- Effective communication
- Clinical education
- HIPAA
- Patient care coordination
- Quality improvement
- Employee performance evaluations
- Staff scheduling
- Clinical instruction
- Clinical quality improvement
- Healthcare administration
- Patient relationship management
- Records management
- Marketing initiatives
- Budget oversight
- Compliance with regulatory guidelines
- Clinical standards
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Certified in CPR/AED
- Relationship building
- Operational efficiency
Timeline
Corporate Director of Hospice
Connections Life Care (Priority Life Care)
02.2024 - 06.2025
Executive Director
Priority Life Care
10.2019 - 12.2022
LPN Charge Nurse
Grandview Nursing And Rehab
12.2015 - 10.2018
LPN
Orangeville Nursing and Rehab
02.2005 - 07.2014
Regional Director of Clinical Operations
Priority Life Care
Regional Operations Specialist
Priority Life Care
N/A - PCHA-PA
PEP Unlimited
Licensed Practical Nurse - Nursing
Central Susquehanna LPN Career Center
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