Summary
Overview
Work History
Education
Skills
Timeline
Generic
Celeste Carroll

Celeste Carroll

Forney

Summary

To secure a position that offers a challenge and opportunity for growth and advancement, utilizing my skills and ability to the fullest potential.

Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.

Overview

45
45
years of professional experience

Work History

HR Specialist

Forney ISD
05.2022 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

District Administrative Assistant

La Academia De Estrellas Charter School
10.2013 - 05.2022
  • Expedited invoice processing and payment tracking through meticulous record-keeping practices and timely follow-ups with vendors.
  • Contributed to the effective resolution of parent concerns by serving as a liaison between school administration and families.
  • Organized and maintained a comprehensive records management system, ensuring easy access to important documents for all staff members when needed.
  • Ensured a well-organized work environment by maintaining office supplies inventory and managing equipment maintenance needs.
  • Safeguarded confidential information by implementing secure filing systems for sensitive documents such as personnel records or student data.
  • Facilitated smooth operations during school board meetings by preparing agendas, taking minutes, and distributing relevant materials to attendees.
  • Provided excellent customer service when addressing inquiries from parents or community members regarding district policies or services available to students in need of assistance.

Administrative Assistant-Superintendent/Accounts Payable Clerk

Italy Independent School District
07.2009 - 05.2012
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Substitute Teacher

Italy Independent School District
08.2008 - 06.2009
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Teller

Vintage Bank
12.2004 - 06.2008
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Flight Attendant

Southwest Airlines
03.1980 - 07.2003
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Education

High School Diploma -

Hillcrest High School
Dallas, TX
01.1976

School Business Official -

Texas Association of School Business Officials

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Diversity and inclusion
  • Microsoft Office Suite
  • Background checks
  • Onboarding and orientation
  • Data entry
  • Accounts payable
  • Invoice processing
  • Professionalism and ethics
  • Purchase order management

Timeline

HR Specialist

Forney ISD
05.2022 - Current

District Administrative Assistant

La Academia De Estrellas Charter School
10.2013 - 05.2022

Administrative Assistant-Superintendent/Accounts Payable Clerk

Italy Independent School District
07.2009 - 05.2012

Substitute Teacher

Italy Independent School District
08.2008 - 06.2009

Teller

Vintage Bank
12.2004 - 06.2008

Flight Attendant

Southwest Airlines
03.1980 - 07.2003

High School Diploma -

Hillcrest High School

School Business Official -

Texas Association of School Business Officials

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