Celeste Carter
Madison Heights,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Server
Library Pub Sports Bar and Grill
West Bloomfield, MI
05.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Franklin Hills Country Club
Frnaklin, MI
04.2021 - 08.2022
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
Front Desk Receptionist
Dr. Surindar Jolly
West Bloomfield, MI
01.2021 - 08.2021
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Greeted customers warmly and made them feel welcome.
Education
Bachelor of Arts - Interpersonal Communcation
Michigan State University
East Lansing, MI08-2024
Skills
- Order Management
- Time Management
- Relationship Building
- Decision-Making
- Adaptive Learning
- Office Management
- Administrative Support
- Organization skills
- Interpersonal Skills
- Efficient Communication
- Documentation And Reporting
- Customer Service
Timeline
Server
Library Pub Sports Bar and Grill
05.2023 - Current
Server
Franklin Hills Country Club
04.2021 - 08.2022
Front Desk Receptionist
Dr. Surindar Jolly
01.2021 - 08.2021
Bachelor of Arts - Interpersonal Communcation
Michigan State University
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