Celeste Carvajal
Santa Barbara,CA
Summary
Proven Administrative Coordinator with a track record of enhancing operational efficiency at Nutrien Ag Solutions. Excelled in team collaboration and data entry, significantly improving customer satisfaction and rapport. Demonstrated exceptional time management and attention to detail, adept at handling high-volume inquiries and streamlining office administration processes. A Bilingual, self directed and passionate administrative professional who is seeking a position in an administrative environment setting with a company where I can become stable and grow with.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Nutrien Ag Solutions
06.2021 - 03.2024
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Greeted customers by name and displayed a respectful attitude, helping develop rapport with customer base and build lasting relationships.
Dry Cleaner Customer Service Representative
Eco Friendly Cleaners
06.2018 - 03.2020
- Operated cash registers proficiently while maintaining accuracy during end-of-day closing procedures for smooth financial operations.
- Enhanced customer satisfaction by providing friendly and efficient service at the counter.
- Processed customer transactions accurately, ensuring timely payments and accurate recordkeeping.
- Displayed excellent time-management skills by prioritizing tasks efficiently under pressure without compromising attention to detail.
- Handled high volumes of incoming phone calls professionally, addressing inquiries efficiently while keeping a courteous tone throughout interactions.
- Trained new employees on company policies and procedures, fostering a positive work culture for all staff members.
Education
Santa Barbara City College
Santa Barbara, CASkills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Team Collaboration
- Inbound phone call handling
- Office Administration
- Customer Database Systems
Timeline
Administrative Coordinator
Nutrien Ag Solutions
06.2021 - 03.2024
Dry Cleaner Customer Service Representative
Eco Friendly Cleaners
06.2018 - 03.2020
Santa Barbara City College
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