Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Celeste Cristwell

Orlando,FL

Summary

Pursuing opportunities in administrative or customer support roles, leveraging extensive experience in customer service and point of sale systems. Proven ability to work effectively in team environments while possessing knowledge of medical emergencies. Strong background in medical billing and coding enhances capability to support healthcare operations. Committed to delivering exceptional service and improving client satisfaction.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

Flight Attendant

Frontier Airlines
01.2022 - 01.2023
  • Provided high-level customer service to over 600 passengers per flight, quickly addressing needs and resolving concerns to ensure a positive in-flight experience.
  • Conducted pre-flight safety checks, verifying compliance with FAA regulations and internal company policies for a secure and smooth operation.
  • Ensured passenger and cabin safety, contributing to a on-time flight record by coordinating efficiently with the flight crew and ground teams.
  • Operated in-flight POS systems for processing transactions, managing sales for food, beverages, and other in-flight services.
  • Administered emergency life-saving procedures, including CPR and BLS, and provided first aid to passengers in medical emergencies, using knowledge of medical terminology.
  • Demonstrated emergency procedures, such as the use of oxygen masks and life vests, and assisted passengers during in-flight emergencies, contributing to a safety-focused environment.

Part-Time Key Holder

Dollar General
01.2020 - 01.2021
  • Coordinated a team of four by assigning tasks such as displaying new merchandise, organizing stock locations, and ensuring the sales floor was consistently clean and well-maintained, driving operational efficiency and sales.
  • Maintained an accident-free work environment, contributing to Dollar General being recognized as the safest district store in 2021 by strictly following health and safety protocols.
  • Efficiently processed transactions, managed returns, and oversaw self-checkout systems, ensuring accurate financial records and a smooth flow of daily operations.
  • Managed phone inquiries with professionalism, delivering clear, concise information and maintaining a helpful, friendly tone.
  • Applied strong attention to detail in all areas, ensuring operational accuracy, safety compliance, and a seamless experience for customers and staff alike.

Rides Operator

Seaworld Parks and Entertainment
01.2017 - 01.2018
  • Processed daily transactions and managed guest returns with accuracy, contributing to streamlined operations and a positive guest experience.
  • Managed and utilized PPE effectively in line with safety standards, promoting a safe and compliant work environment for both team members and guests.
  • Provided excellent customer service over the phone, delivering clear, concise information and maintaining a positive tone to assist with guest inquiries.
  • Assisted with park operations such as crowd control, line management, and event setup, contributing to efficient operations and an enhanced guest experience.
  • Equipped to handle medical emergencies, applying certified life-saving techniques and ensuring the safety of guests and team members.
  • Operated and monitored rides in strict compliance with safety protocols, ensuring guest safety while maintaining high operational standards.

Beauty Sales Associate

24/7 IntouchCx
2019 - 2020
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
  • Helped customers complete purchases, locate items, and join reward programs
  • Enter information into databases or software programs
  • Operate office equipment
  • Computers and Electronics
  • Obtain personal or financial information about customers or applicants
  • Execute sales or other financial transactions
  • Collect deposits, payments or fees
  • Explain regulations, policies, or procedures
  • Discuss goods or services information with customers or patrons
  • Refer customers to appropriate personnel
  • Respond to customer problems or complaints
  • Distribute materials to employees or customers
  • Sell products or services
  • Compile documentation
  • Schedule appointments
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Education

Bachelor of Arts - Allied Health Management Coding

Florida Technical College
Orlando, FL

Medical Billing & Coding Diploma -

FLORIDA TECHNICAL COLLEGE
Orlando, FL
07.2025

High School Diploma - General Studies

Oak Ridge High School
Orlando, FL
05.2016

Skills

  • Client support
  • CPR certification
  • Medical terminology
  • Transaction processing
  • Quality management
  • Integrity
  • communication skills
  • Adapting
  • Compliance literacy
  • Detail-oriented approach
  • Microsoft Office proficiency
  • Software competency
  • Communication

Certification

National Certified Billing and Coding Specialist

Conversational Korean Yonsei University

Languages

Korean
Limited Working
Spanish
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Flight Attendant

Frontier Airlines
01.2022 - 01.2023

Part-Time Key Holder

Dollar General
01.2020 - 01.2021

Rides Operator

Seaworld Parks and Entertainment
01.2017 - 01.2018

Beauty Sales Associate

24/7 IntouchCx
2019 - 2020

Bachelor of Arts - Allied Health Management Coding

Florida Technical College

Medical Billing & Coding Diploma -

FLORIDA TECHNICAL COLLEGE

High School Diploma - General Studies

Oak Ridge High School

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