Processed, sterilized, and prepared surgical instruments, equipment, and supplies for use in surgical procedures
Ensured all instruments were properly cleaned, disinfected, and sterilized to prevent cross-contamination
Sterile Processing Tech/Mentor
SIPS Consults
Anderson, SC
10.2022 - 03.2023
Processed, sterilized, and prepared surgical instruments, equipment, and supplies for use in surgical procedures
Ensured all instruments were properly cleaned, disinfected, and sterilized to prevent cross-contamination
Operated sterilizers, washer-disinfects, and other equipment to ensure proper functioning
Maintained a clean and organized work environment
Assisted with inventory management and supply ordering
Supervisor Sterile Processing
Prisma Health
Columbia, SC
08.2018 - 10.2022
Assists Manager with daily operations of the Sterile Processing Department and prepares work assignments for staff
Assists Manager with managing labor and supply components of the budget
Assists Manager in organization functions of the department, conducting annual performance evaluations of SPD staff
Recommends and implements process improvements
Responsible for all daily operations in the absence of the SPD Manager
Provide education and training to SPD staff
Demonstrated leadership in directing and maintaining productive and positive behavior among staff
Ability to create and foster a cooperative working environment
Customer Service Representative
Verizon- Call Center
Charleston, SC
09.2017 - 09.2018
Handle all inbound calls from customers
Responded to telephone inquiries and complaints following standard operating procedures
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
Logged details of customer service calls in computer system following correct protocols
Computer Technician 1 (Contract)
Lutheran Homes of South Carolina
Columbia, South Carolina
07.2018 - 08.2018
Assisted Image computers with Acronis
Troubleshoot network equipment
Disassemble/ reassemble computers
Keep track of inventory
Create users in Active Directory
Assisted with help desk tickets
Assisted with resetting passwords in Active Directory
Customer Service Representative
Omni Interaction- Call Center
Denver, CO
10.2014 - 09.2017
Responded to telephone inquiries and complaints following standard operating procedures
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
Logged details of customer service calls in computer system following correct protocols
Operating Room Aide
Prisma Health
Columbia, SC
10.2013 - 10.2014
Assisted in the care of patients and transported patients to the surgical department
Assisted in maintaining scrub suits and other linen supplies on a regular basis; ordered supplies when necessary to keep par levels correct
Help surgeons, nurses, and other staff members during surgical procedures by holding retractors, keeping track of tools, assisting in the application of sterile drapes and gowns, and passing instruments as needed