Celeste Elmar
Fort Worth,Texas
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
22
22
years of professional experience
Work History
Administrative Receptionist
Goodwill North Central Texas
Fort Worth, TX
08.2024 - Current
- Greeted visitors, answered and directed incoming calls, and provided general information to callers.
- Managed a multi-line telephone system and distributed incoming mail.
- Provided administrative support to managers in various departments including document preparation, filing, photocopying and faxing.
- Handled confidential material with discretion in accordance with established policies and procedures.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Temporary Bilingual Tester
Arlington ISD
Arlington
10.2022 - Current
- Assist the Bilingual/ESL Language Center
- Test students new to the district
- Translate information to the parents.
Parent Liaison
Fort Worth ISD
Fort Worth
01.2013 - 11.2013
- Prepared Monthly Reports
- Worked on creating better communication between the school and parents
- Helped coordinate the Care Closet
- Interpreted/Translated when needed.
Service Unit Assistant
City of Arlington Dispatch Services
Arlington
01.2009 - 06.2012
- Prepared payroll for over 100 employees
- Served as Custodian of Records for the department and testified in court
- Recorded 911 audio and police/fire radio traffic
- Prepared open records requests for media, other municipalities, DA's Office, and citizens.
Senior Office Assistant
City of Irving Human Resources
Irving
05.2005 - 06.2006
- Coordinated all new employees processing
- Prepared employment verifications
- Conducted clerical and detention officer testing
- Helped coordinate civil service testing
- Prepared weekly and monthly reports for City Manager
- Provided customer service in person and over the phone
- In charge of all the new hire and promotional drug and physical tests
- Translated over the phone and in person.
Office Assistant II
City of Fort Worth Police CID Division
Fort Worth
09.2002 - 02.2005
- Prepared daily jail paperwork
- Translated in person and over the phone
- Typed statements and depositions for the department
- Helped manage the TIPS line
- Transcribed police audio
- Supplemented police reports
- Provided customer service.
Education
Community Health Worker Certificate Course
University of North Texas Health Science Center At Fort Worth
Fort Worth, TX06-2023
Tarrant County College
Fort Worth, Texas08.2009
Central Texas Commercial College
Dallas, Texas12.2001
South Garland High School
Garland, Texas05.2000
Skills
- Administrative Support
- Detail-Oriented
- Data Entry
- Customer Service
- Bilingual English/Spanish
- Time Management
- Public Speaking
- Clerical Support
Languages
Spanish
Full Professional
Timeline
Administrative Receptionist
Goodwill North Central Texas
08.2024 - Current
Temporary Bilingual Tester
Arlington ISD
10.2022 - Current
Parent Liaison
Fort Worth ISD
01.2013 - 11.2013
Service Unit Assistant
City of Arlington Dispatch Services
01.2009 - 06.2012
Senior Office Assistant
City of Irving Human Resources
05.2005 - 06.2006
Office Assistant II
City of Fort Worth Police CID Division
09.2002 - 02.2005
Community Health Worker Certificate Course
University of North Texas Health Science Center At Fort Worth
Tarrant County College
Central Texas Commercial College
South Garland High School
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