Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
References
Timeline
Generic

Celeste Esparza

Oak Ridge North,TX

Summary

Personable and energetic employee committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Hardworking individual with excellent communication and supervisory skills. Trained in CPR and first aid with current certifications.

Overview

12
12
years of professional experience

Work History

Front Desk Receptionist

Lone Star College
Conroe, Texas
01.2022 - Current
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Monitored office supplies by checking inventory and placing orders.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

MDO Preschool Teacher

Crossroads Baptist Church
5000 College Park Drive Conroe, TX 77384
08.2014 - Current


  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
  • Organized small groups of children while transitions to and from outdoor play.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Repaired office equipment and children's play area toys.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Submitted monthly lesson plans.
  • Mastered Photoshop and Canva tools to produce classroom photo books.

Lead Art Teacher

The Woodlands Children's Museum
The Woodlands, TX
05.2021 - 08.2022
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Taught students to identify key elements of style, intent and emotion when experiencing art.
  • Coordinated with classroom teachers to correlate art activities with classroom curriculum.
  • Created dynamic group projects to teach collaboration and teamwork.
  • Developed appropriate curricula dependent on age group and education level.

Facilitator

Crossroads Baptist Church, The Woodlands
Conroe , TX
01.2020 - 01.2022
  • Collaborated with Children's Ministry to identify areas in need of improvement and implement solutions.
  • Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Codified office structures and processes to promote teamwork and performance.
  • Entered and maintained departmental records into company database using Realm.
  • Trained new staff on correct procedures, compliance requirements and performance strategies

Enumerator

United States Census Bureau
Conroe, TX
07.2020 - 09.2020
  • Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
  • Conducted interviews with participants to assess eligibility.
  • Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
  • Assisted people in filling out surveys with complete and accurate information.
  • Contacted interviewees to rectify survey issues and ask follow-up questions.
  • Maintained records of work, including hours, houses visited, surveys completed and money spent.

Education

Associate of Arts - Higher Education Administration

Lone Star College System
Conroe, TX
05.2023

Pharmacy Technician Certification Board - Pharmacy Technician

Brightwood College
2006

GED -

Miami Southridge Senior High School
Miami, FL
03.2001

Skills

  • Teaching
  • Lesson planning
  • Works well under pressure
  • Customer service
  • Strong verbal communication
  • Extremely organized
  • Computer proficient
  • Good listening skills
  • Quick learner
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Adobe Photoshop
  • Call Transfers
  • Microsoft Office
  • Google Drive
  • Appointment Scheduling Software
  • Positive Attitude and Energetic

Accomplishments

  • Trained ten of Crossroads Baptist Church childcare employees.
  • Monetary Transactions
    Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Manage front desk area at Conroe Center.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.

Additional Information

Manage two Airbnb listings with attention to detail, flexibility and time management skills.

Girl Scout troop leader for 4 years, with up to eight girls from third to fifth grade.

Cookie mom for three years with Girl Scouts of the USA handling the troops monies, transactions, cookie orders and inventory.

References

  • Wesley Starbuck 281-883-8988
  • Sheryl Burlison 936-203-4209
  • Jennifer Dodd 936-521-4549
  • Dusty Thompkins 832-282-8192

Timeline

Front Desk Receptionist

Lone Star College
01.2022 - Current

Lead Art Teacher

The Woodlands Children's Museum
05.2021 - 08.2022

Enumerator

United States Census Bureau
07.2020 - 09.2020

Facilitator

Crossroads Baptist Church, The Woodlands
01.2020 - 01.2022

MDO Preschool Teacher

Crossroads Baptist Church
08.2014 - Current

Associate of Arts - Higher Education Administration

Lone Star College System

Pharmacy Technician Certification Board - Pharmacy Technician

Brightwood College

GED -

Miami Southridge Senior High School

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Celeste Esparza