Celeste Flanigan

• Manage portfolio of 20 to 25 accounts totaling $300,000 to $2.1 million in annual net sales revenue.
• Interacts with customers as a trusted advisor to solve problems, and challenge their thinking, to support them in driving growth.
• Identifies key business leaders and builds and maintains long-term relationships with VP and C-suite level influencers
• Increase client retention rate and lower churn rates.
• Strategic account planning and management to cultivate revenue within new and existing accounts.
• Create and negotiates pricing proposals and service agreements.
• Facilitates customer-facing sales meetings. 
• Implements customized solutions for new and existing customer accounts.

• Managed portfolio of accounts totaling $50,000 to $300,000 in annual net sales revenue.
• Conducted sales calls.
• Identified sales opportunities and qualifies leads.
• Implemented customer accounts.
• Maintained and grew existing customer partnerships.
• Setup new accounts.
• Developed and negotiated customer pricing agreements.
• Responded to internal and external customer concerns.

• Managed UPS Store Relationships within territory.
• Internally promoted UPS Drop Box's for maintenance and package growth with sales team.
• Drove internal relationships with operations for growth of retail outlets.

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• Directly supported Regional Marketing Manager with supporting districts on marketing initiatives to drive volume and revenue growth.
• Created reports and presentations on performance.
• Managed communications to district teams on performance and development needs.

• Drove revenue growth of UPS Drop Boxes in a territory. 
• Cold Call B2B Sales.
• Supported Account Executives on placement of new drop boxes.
• Qualified new sales leads.

• Managed payroll for the district center operation staff.
• Reviewed and issued employee grievance request.