Celeste Holmes
Alton,IL
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
SIHF Healthcare
Alton, IL
01.2019 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Maintained clinical records according to HIPAA regulations.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Processed prescription refills in accordance with established protocols.
- Managed daily data entry into electronic health record systems.
- Performed quality control measures for accuracy of test results.
- Scheduled appointments for patients via phone and in person.
- Administered medications as prescribed by physician or psychiatrist.
Patient Access Registrar
Gateway Regional Medical Center
Granite City, IL
07.2015 - 01.2019
- Greeted patients and visitors in a professional manner, providing assistance as needed.
- Ensured all patient registration forms were completed accurately and efficiently.
- Verified insurance eligibility and collected co-payments or deposits as required.
- Filed medical records, scanned documents into the system, and maintained accurate patient information.
- Assisted with scheduling appointments for patients via telephone or web portal.
- Responded to inquiries from providers regarding insurance coverage and benefits.
- Processed referrals to specialists ensuring appropriate authorization was obtained.
- Answered incoming calls from patients or providers in regards to registration questions or issues.
- Provided support to other departments within the organization such as billing or collections when needed.
Education
Associate of Applied Science - Medical Assistant Program
CALC Institute of Technology
Alton, IL05-2018
Associate of Applied Science - Medical Office Assistance
Lewis And Clark Community College
Godfrey, IL12-2015
Associate of Applied Science - Business Management
Lewis And Clark Community College
Godfrey, ILSkills
- First-aid and CPR
- Immunization Administration
- Vital Sign Monitoring
- HIPAA Compliance
- Patient Assessments
- Medical Terminology
- Clinical Documentation
- Medication Administration
- Patient Scheduling
Affiliations
- Church Treasure at "The Church of the Living God"
- Volunteer for Youth Day at "The Church of the Living God" on Wednesday
Certification
- CPI Crisis Prevention Institute Instructor
- CPR Basic Life Support
References
References available upon request.
Timeline
Registered Medical Assistant
SIHF Healthcare
01.2019 - Current
Patient Access Registrar
Gateway Regional Medical Center
07.2015 - 01.2019
Associate of Applied Science - Medical Assistant Program
CALC Institute of Technology
Associate of Applied Science - Medical Office Assistance
Lewis And Clark Community College
Associate of Applied Science - Business Management
Lewis And Clark Community College