Hi, I’m
Celeste Jefferson
Retired
Grovetown,GA
Summary
A retired, dynamic administrative professional with a proven track record at NYC Transit and Macy's 34th Street, excelling in data entry and customer relationship management. Adept at coordinating events and maintaining organized filing systems, I leverage Microsoft Office proficiency and a keen attention to detail to enhance office efficiency and support team success.
Overview
29
years of professional experience
Work History
New City TransitNew York City, NY
Tower Operator/Administrative Assistant
03.1994 - 05.2019
Job overview
- Assisted in the preparation of reports and presentations.
- Maintained office supplies inventory and facilitated reordering processes.
- Coordinated office events, including meetings and employee training sessions.
- Implemented filing systems to improve accessibility of office documents.
- Answered phone calls and emails.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Macy's 34th StreetNew York, New York
Administrative Assistant-Food Dept
12.1989 - 02.1994
Job overview
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed database systems containing customer contact information.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained organized filing systems for documents and records management.
Education
Kaplan University
Associate of Arts from Business Management
09.2007
Skills
- Attention to detail
- Customer relationship management
- Data entry and document control
- Microsoft Office proficiency
- Event and meeting coordination
- Professional demeanor
- Office administration
Volunteer Experience
- National Minority Supplier Developmental Council (NMSDC), 20 years, Provided a direct link between corporate America and Asian, Black, Hispanic and Native American-owned businesses.
- Conference of Minority Transportation Officials (COMTO), Helped with organizing charity events.
- Order of Easter Star (OES), 16 years, Worked in a secretarial capacity. Helped coordinate functions for the Order., Implemented the Food Pantry for United Grand Chapter OES., Worked with NYC food vendors to secure food for the community., Record keeping and statistics of the volume and capacity., Helped to secure grants for pantry equipment for safe and efficient delivery to clients., Earned safety certificate (2020)., Adopted the Plentiful Method of communicating to Clients.
Activities
- Active in Dance, which consisted of African, Jazz Ballet and Modern style.
- Played multiple Wind instruments, cello, viola and both the bass and bass guitar.
- Enjoy reading, dancing, traveling, event planning and facilitating, and generally making people laugh and smile.
Timeline
Tower Operator/Administrative Assistant
New City Transit
03.1994 - 05.2019
Administrative Assistant-Food Dept
Macy's 34th Street
12.1989 - 02.1994
Kaplan University
Associate of Arts from Business Management