CELESTE K. BROWN
Spokane,USA
Summary
Extensive experience in mortgage loan servicing, closing, and team supervision. My career demonstrates a history of successful leadership, problem solving, organizational skills, displaying attention to detail resulting in enhanced productivity and efficiency.
Results-driven Vice President with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Vice President - Operations,Credit Resolution Team
AgWest Farm Credit
01.2010 - Current
- Facilitate the ongoing supervision, training and development for 8 Loan Specialists and a manager supervising 2 Loan Specialists within the Credit Resolution Team across the association covering 6 states. Lead monthly team calls for all Operations and Credit staff for the team. Prepare monthly branch management, exception and Head of Credit Resolution reports. Administration of the Credit Resolution Microsoft Teams site. Organization and facilitation of the annual Operations and Credit all-staff meeting. Organize the Distressed Credit Servicing Forum with six other Farm Credit Associations, across the country. Credit Review Committee Manager. Collaborative with Lending team Operations Leadership in development of procedures.
- Build high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Ensure regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations.
Financial Specialist III – Customer Solutions (HQ)
AGWEST FARM CREDIT
01.2014 - 07.2017
- Assist in servicing distressed loans for the Capital Markets and large participated loan portfolios. Prepare monthly reports for the WA Customer Solutions business unit and monthly High Attention Credit Reports for updated comments from the Relationship Managers. Complete due diligence for accounts through public records.
Legal Assistant
AGWEST FARM CREDIT
01.2013 - 01.2013
- Provided technical legal support for branch personnel for loan and servicing submissions to ensure that a variety of collateral types will have the appropriate documents for lien perfection. Assist in the process of identifying risk areas, procedural or functional inefficiencies and other issues necessary for ongoing improvement of department service and effectiveness to the association and its customers.
Financial Specialist – Credit (Spokane Branch)
AGWEST FARM CREDIT
01.2010 - 01.2013
- Assist in servicing distressed and high-profile loans, originate and close new AgVision loans. Ordering and reviewing preliminary titles and final title reports. Process customer payments and advance requests. Complete public records searches.
Foreclosure Management Specialist
MORTGAGE DEFAULT SERVICES, LLC
01.2008 - 01.2010
- Responsible for monitoring and reporting related to over 200 active foreclosure actions throughout the country for various clients. Verification and calculation of delinquent amounts, establishment of timelines; creation of legal documents; creation of monthly invoices and reports for clients; review and resolution of title issues. Basic office functions including answering telephones and administrative support to the president of the company.
Education
B.S. - Business Management
Western Governors University
Washington11.2021
Concentrated Program of Study - undefined
American Management Association
Certificate of Merit - Basic Supervision
American Management Association
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
Timeline
Financial Specialist III – Customer Solutions (HQ)
AGWEST FARM CREDIT
01.2014 - 07.2017
Legal Assistant
AGWEST FARM CREDIT
01.2013 - 01.2013
Vice President - Operations,Credit Resolution Team
AgWest Farm Credit
01.2010 - Current
Financial Specialist – Credit (Spokane Branch)
AGWEST FARM CREDIT
01.2010 - 01.2013
Foreclosure Management Specialist
MORTGAGE DEFAULT SERVICES, LLC
01.2008 - 01.2010
Concentrated Program of Study - undefined
American Management Association
Certificate of Merit - Basic Supervision
American Management Association
B.S. - Business Management
Western Governors University
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