Celeste Kemp
Fort Thomas,KY
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Lead using top-notch skills in aircraft verification and team leadership. Focused individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.
Overview
7
7
years of professional experience
Work History
Senior Operative Agent
DHL Express
Hebron, KY
10.2022 - Current
- Loaded and unloaded aircraft cargo, and freight.
- Oversaw and managed loading, unloading and security of aircraft cargo.
- Kept team working efficiently and in compliance with airline, facility and safety policies.
Ramp Agent
DHL Express
Hebron, KY
06.2020 - 10.2022
- Verify correct weight and placement for cargo containers.
- lead a team of people to ensure cargo gets loaded and unloaded in a time sensitive manner.
- safely operated conveyor belts, push-back tractors and aircraft tugs daily.
- Communicate with management on a nightly basis about aircraft and operational needs.
Warehouse Associate
Amazon
Hebron, KY
08.2018 - 04.2020
- Loaded and unloaded trucks to meet demanding production targets
- Used pallet jacks to move items to and from warehouse locations.
- Identified safety hazards and notified management to determine proper resolution of issues.
Customer Service Cashier
Remke Markets
Hebron, KY
03.2017 - 07.2018
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Education
Some College (No Degree) - Logistics Management
Gateway Community And Technical College
Covington, KYSkills
- Customer Service
- Problem Solving
- Team Leadership
- Safety Procedures
Timeline
Senior Operative Agent
DHL Express
10.2022 - Current
Ramp Agent
DHL Express
06.2020 - 10.2022
Warehouse Associate
Amazon
08.2018 - 04.2020
Customer Service Cashier
Remke Markets
03.2017 - 07.2018
Some College (No Degree) - Logistics Management
Gateway Community And Technical College
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