Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lead Care Manager
Nevada County Behavioral Health ECM Team
09.2022 - 08.2023
Coordinated referrals to specialists and other enabling services for patients.
Interpreted regulations to identify client care requirement criteria to be monitored and establish systems to achieve compliance.
Arranged transportation and documented details of case plans.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Responded to emergency situations and provided support to promote client safety and wellbeing.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Evaluated clients progress and adjusted service plans to address areas of concern.
Maintained network of community resources to provide most comprehensive support services possible to clients.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
Crisis Intervention
Hospitality House HOME Team Case Manager
Hospitality House
08.2021 - 09.2022
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Assessed community needs and identified resources for social and community service programs.
Collaborated with community members to develop and implement service initiatives.
Provided leadership, guidance and support to staff members.
Lead Mental Health Worker
Mountain Valley Child And Family Services
11.2018 - 07.2021
Documented client progress in confidential files.
Implemented crisis intervention plans to support client safety.
Monitored client progress and provided feedback to families and treatment team members.
Developed and implemented activities to help clients develop social and independent living skills.
Educated clients and families about mental health issues, treatments and resources.
Facilitated support groups for clients to discuss issues related to mental health.
Provided case management services to monitor client access to resources and services..
Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Supported continuity of care after discharge with individualized discharge plans.
Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Offered supportive counseling and crisis intervention to individuals in crisis.
Maintained client records to document assessment, treatment plans and progress.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Utilized motivational interviewing techniques to increase client engagement in treatment.
Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Conducted comprehensive assessments of clients to develop individualized treatment plans.
Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
Education
GED -
California High School
San Ramon, CA
06.1991
Skills
Wellness Promotion
Crisis intervention
Documentation of Events
Case Assessments
Community Relations
Care Plan Development
Emergency Care Management
Transitions of Care
Kind and Empathetic
Identifying Risks
Timeline
Lead Care Manager
Nevada County Behavioral Health ECM Team
09.2022 - 08.2023
Hospitality House HOME Team Case Manager
Hospitality House
08.2021 - 09.2022
Lead Mental Health Worker
Mountain Valley Child And Family Services
11.2018 - 07.2021
GED -
California High School
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