Summary
Overview
Work History
Education
Skills
References
Certification
Accomplishments
Timeline
Barista

CELESTE MARSH

Placerville,CA

Summary

Proven leader and adept communicator, I excelled at Target/Starbucks by promoting a culture of excellence and superior customer service. Skilled in problem-solving and detail-oriented tasks, I significantly enhanced operational efficiency. My expertise in team leadership and adaptability, coupled with a knack for maintaining high-quality standards, consistently elevates customer satisfaction and workplace productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leadership Barista

Target/Starbucks
Placerville, CA
10.2023 - Current
  • Promoted the culture, values, and mission of Starbucks with excellent customer service to all guests
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Maintained calm demeanor during high-volume periods and special events.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Receptionist/Executive Assistant

ARCADIA ELECTRIC SOLUTIONS
Placerville, CA
02.2022 - 03.2023
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Scheduled appointments for clients, customers, and other visitors.
  • Sorted incoming mail and directed to correct personnel each day.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.

Barista

PEET'S COFFEE AND TEA
Sacramento, CA
11.2020 - 12.2022
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Managed cash register and processed transactions with accuracy and integrity.

Juicer

NEKTER JUICE BAR
Roseville, CA
03.2017 - 10.2018
  • Assisted customers with selecting the right type of juice or smoothie for their needs.
  • Maintained a clean work environment throughout shifts by wiping down surfaces regularly.
  • Kept up with customer orders while maintaining product safety standards.
  • Tailored orders to address customer allergies and gluten concerns.
  • Tracked temperatures of all stored beverages during transport to ensure safe delivery of products to customers.

Education

Associate of Arts - Studio Art

American River College/Sierra College
01.2018

Skills

  • Team leadership
  • Attention to detail
  • Exceptional customer service
  • Ordering procedures
  • Problem-solving
  • Adaptive and creative

References

  • DANIEL KNIGHT, Previous Starbucks Team Lead, (530) 957-9127
  • MATTHEW KHOURI, Head of Operations for Arcadia Electric Solutions, (916) 221-1464

Certification

  • Food Handler Certificate - current

Accomplishments

  • Employee of the month of November 2024

Timeline

Leadership Barista

Target/Starbucks
10.2023 - Current

Receptionist/Executive Assistant

ARCADIA ELECTRIC SOLUTIONS
02.2022 - 03.2023

Barista

PEET'S COFFEE AND TEA
11.2020 - 12.2022

Juicer

NEKTER JUICE BAR
03.2017 - 10.2018

Associate of Arts - Studio Art

American River College/Sierra College

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CELESTE MARSH