Dedicated professional with extensive skills in mechanical and technical fields, seeking a career in automotive and aviation technology. Experienced in app testing, encryption, and cybersecurity. Proven sales track record in retail, focusing on customer interaction and sales growth. Recognized for reliability, adaptability, strong communication, and collaboration abilities. Skilled in customer relationship management, enhancing satisfaction and retention through persuasive communication. Proficient in greeting customers, recommending merchandise, creating displays, completing transactions accurately, and maintaining records. Dynamic individual with hands-on experience, strong problem-solving skills, adaptability, creativity, and results-driven mindset. Committed to delivering meaningful contributions and advancing organizational objectives.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Dollar General
01.2025 - 03.2025
Trusted with opening and closing the store, and safeguarding assets
Efficiently handling transactions and managing cash flow
Delivering excellent service to enhance customer satisfaction
Ensuring product quality and availability
Creating attractive displays to drive suggestive selling promotions
Key responsibilities
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Increased sales revenue through effective product recommendations tailored to individual customers.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Greeted customers and provided outstanding customer service.
Engaged with customers on sales floor, offering assistance and improving shopping experience.
Oven Operator
Dominos Pizza Inc.
Efficiently receiving and processing customer orders
Ensuring customer satisfaction through friendly service and prompt assistance
Keeping track of supplies and restocking as needed
Key Responsibilities
Checked temperature control to maintain proper conditions.
Collaborated with maintenance technicians to troubleshoot equipment issues, minimizing downtime.
Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
Improved production efficiency by consistently monitoring and adjusting oven temperatures and conveyor speeds.
Met production deadlines consistently through effective time management strategies during busy periods.
Ensured product quality by conducting regular visual inspections and removing any defective items.
Enhanced product consistency by accurately measuring ingredients according to established recipes.
Maintained work area and equipment to comply with company and sanitary standards.
Reported issues and took action to prevent food safety and food quality problems.
Served as a reliable resource for colleagues seeking assistance or guidance in oven operation procedures, fostering a positive and supportive work environment.
Demonstrated strong problem-solving skills when faced with unexpected challenges during oven operation or production processes.
Observed, maintained and addressed issues to prevent and reduce waste.
Assisted in inventory management, ordering supplies as needed to maintain adequate stock levels for uninterrupted production schedules.
Maintained a clean and safe work environment by adhering to company safety guidelines and performing routine equipment checks.
Increased production output by coordinating with team members to ensure timely completion of tasks.
Multi-Equipped Employee
McDonald's
Skilled in all operational areas, including grill, register, drive-thru, and lobby, ensuring seamless service
Handled diverse roles to maintain efficient operations and excellent customer experience
Over 3 years of expertise in all operational roles, including grill, register, drive-thru, and lobby
Consistently provided top-notch service, enhancing customer satisfaction and loyalty
Key Responsibilities
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cleaned and maintained kitchen equipment regularly.
Provided support to crew members, facilitating quick food preparation and delivery.
Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Distributed food to team members with efficiency in high-volume environment.
Provided support to crew members through all facets of food preparation and delivery.
Prepared average of 100+ orders each shift.
Grilled meats to customer specifications.
Contributed to menu planning meetings with innovative ideas that showcased grill-centric dishes using seasonal ingredients.
Implemented cost-saving measures by optimizing portion control without compromising dish quality or presentation.
Assisted management in reviewing menu offerings based on customer feedback, ensuring continued appeal to patrons'' evolving tastes.
Conducted regular equipment maintenance checks to ensure optimal performance of grilling apparatuses.
Oversaw care and maintenance of kitchen equipment.
Communicated effectively with team members during high-pressure situations to maintain order accuracy.
Maintained a clean and organized work area, promoting a safe and sanitary environment for food preparation.
Worked closely with other stations in the kitchen, coordinating efforts for seamless service.
Increased kitchen efficiency by streamlining grill station operations and optimizing workflow.
Enhanced customer satisfaction by efficiently preparing and serving high-quality grilled dishes.
Trained new hires on grill station procedures, upholding company standards for food safety and presentation.
Handled customer special requests professionally, accommodating dietary restrictions and preferences as needed.
Monitored internal temperatures of grilled meats using thermometers to ensure compliance with health regulations.
Monitored line efficiency and implemented improvements for increased productivity.
Upheld stringent food safety protocols, minimizing the risk of cross-contamination and ensuring guest satisfaction.
Demonstrated expertise in various grilling techniques, producing consistently delicious meals for guests.
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Restocked and rotated food items according to expiry dates to minimize waste.
Prepared food items such as meats, poultry, and fish for frying purposes.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Maintained clean, tidy and orderly work station to uphold company standards.
Followed food safety and sanitation guidelines at all times.
Assisted customers with menu items and accurate order fulfillment.
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Demonstrated excellent customer service skills to increase customer satisfaction.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Developed strong communication skills while interacting with diverse clientele daily.
Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
Cross-trained in other areas of restaurant to provide additional support during busy periods.
Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Streamlined order-taking processes to improve overall speed of service for customers.
Followed company policies and procedures regarding cash handling.
Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
Improved team productivity by assisting with food preparation during peak hours when needed.
Resolved problems with orders quickly and offered refund or replacement.
Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
Monitored customer orders to confirm accuracy in preparation and delivery.
Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
Balanced cash drawer at beginning and close of shift.
Supported store management by performing inventory checks and restocking items as needed throughout shifts.
Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
Interacted professionally through clear communication with customers to promote positive patron experiences.
Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Promoted store promotions and incentive programs to increase overall sales revenue.
Developed rapport and fostered brand loyalty by offering personalized service.
Enhanced shopping experience, provided product information and location assistance.
Cashier
Big Fish Thrift Store
04.2024 - 12.2024
Key Responsibilities
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Boosted sales performance by implementing strategic sales plans and effective team management.
Provided training and support for new hires, fostering their growth within the company.
Contributed to fundraising efforts by promoting thrift store donations within the local community.
Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
Improved store organization and appearance by merchandising items according to established guidelines.
Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
Promoted store events and special offers to customers, contributing to increased foot traffic and sales revenue.
Participated in regular staff meetings to discuss workflow improvements and share best practices among team members.
Aided in loss prevention efforts through vigilant monitoring of suspicious activity and adherence to security protocols.
Collaborated with fellow team members on store initiatives, leading to a more cohesive work environment.
Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
Worked closely with management to implement promotional strategies that aligned with overall business objectives.
Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
Assisted with the intake and sorting of donated items, ensuring high-quality merchandise was available for sale.
Processed sales transactions efficiently, resulting in fewer errors and increased accuracy of financial records.
Supported donation processing procedures by accurately pricing items based on quality and market value.
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Operated POS terminals and cash drawer balancing.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Independent Cleaner
Operated as a self-driven cleaner with over 10 years of comprehensive experience
Excelled in providing meticulous cleaning services to meet high standards
Gained valuable experience in hotel environments, ensuring guest satisfaction through cleanliness
Expertise in condo cleaning, enhanced by military-taught precision and discipline learned from a Marine stepfather
Contributed to community efforts by participating in post-hurricane cleanup operations
Key Responsibilities
Secretary
Coastal Equipment Hydraulics Inc.
01.2012 - 01.2016
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
Enhanced visibility of office policies by creating and distributing employee handbook.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
Improved office workflow by redesigning document submission process.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Streamlined communication processes, resulting in faster response times to internal queries.
Provided comprehensive support to new staff, facilitating faster integration into team.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Supported project management activities, contributing to timely completion of key initiatives.
Tom Thumb
Skilled in all store operations, covering various roles with efficiency
Only non-management associate entrusted with safe handling, showcasing exceptional trust and responsibility
Verified and efficiently checked vendors and trucks in and out
Diligently checked expiration dates and rotated products to ensure freshness and quality
Proactively monitored surroundings based on customer interactions to ensure a safe and secure environment
Received the 'Employee of the Quarter' certificate, reflecting outstanding performance and dedication
Overcame challenges including lack of transportation and stable housing. Committed to walking long distances and using public transport to fulfill job responsibilities
Built strong relationships with management, receiving support and demonstrating great teamwork, contributing positively to the workplace environment
Key Responsibilities
Food Captain - Kitchen Manager
Circle K
05.2025 - Current
Presently working at Circle K as the Food Captain - Kitchen Manager from 05/13/2025 to Present.
Collaborated with front-of-house staff to ensure seamless communication
Improved kitchen efficiency by implementing streamlined processes
Delegated food preparation duties and followed up to verify proper preparation and production of meals.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Evaluate my performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
Collaborated with management to develop strategies for increasing restaurant profitability.
Implemented customer feedback system to gather insights and improve dining experience.
Enhanced kitchen efficiency by streamlining meal preparation processes.
Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
Streamlined ordering process, minimizing errors and increasing kitchen productivity.
Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
Maintained meticulous records of health inspections, consistently achieving high scores.
Improved customer satisfaction with timely and accurate food delivery.
Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
Oversaw food preparation and monitored safety protocols.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maximized quality assurance by completing frequent line checks.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Developed unique events and special promotions to drive sales.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Kitchen Manager
Circle K
05.2025 - Current
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Collaborated with front-of-house staff to ensure seamless communication.
Delegated food preparation and followed up to verify proper preparation and production of meals.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
Education
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL
05.2010
Psychology, Photography
Northwest Florida State
Childhood Education, General Studies
Pensacola State College
Associate of Science - Cyber Security
Columbia Southern University
Orange Beach, AL
06-2027
Skills
Cybersecurity Monitoring and Threat Mitigation Platform Resource Specialist (Gemini AI, Swift UI, etc)
Source Code Reading/Decrypting using Root Mode Encryption Techniques for Communication Web Design and App Integration
Microsoft Copilot
Quickbooks
Data Entry
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Cash handling
Outgoing personality
Flexible schedule
Verbal/written communication
Cash register operation
Stocking and receiving
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Sales expertise
Product sales
Customer needs assessment
Complex Problem-solving
Sales strategies
POS system operation
Meeting deadlines
Upselling
Professional demeanor
Retail store operations
Adapt to diverse groups
Cleaning techniques
Guest relations
Sales training
Payment processing
Strategic planning
Inventory tracking
Sales development
Building rapport
Inventory control
Policy and procedure adherence
Merchandise display
Product recommendations
Order processing
Sales goals attainment
Display setup
Brand promotion
Point of sale operation
Negotiation tactics
Product promotions
Accomplishments
Awarded “Employee of the Month” in 2016.
Hobbies and Interests
Mechanics/Engineering, Research Programs: Look into local trade schools or community colleges offering courses or certifications in aircraft maintenance., On-the-Job Training: Some aviation companies that may offer apprenticeships or on-the-job training programs., Networking: Connect with industry professionals on platforms like Jobcase or LinkedIn to learn about opportunities., Automotive Programs: Look into local technical colleges or trade schools offering courses in automotive technology., Aircraft Mechanic Training: Seek out schools or programs with an aviation focus to get the necessary certifications and hands-on experience., Dual Focus Programs: Some schools that might offer comprehensive programs that cover both automotive and aircraft mechanics, Web Design/Diving into the Deep, Explore Opportunities: Search for roles in companies focused on smart vehicles or modern aerospace technologies., Consider Cybersecurity - skills in monitoring security and mitigating cyber threats can lead to roles in cybersecurity, Enhance Skills: Continuing to develop skill set through courses in web development or cybersecurity to open further opportunities.
Awards
Received the Employee Of the Quarter certificate, reflecting outstanding performance and dedication.
Affiliations
BTCC
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations