Celeste McMaster
Travelers Rest,SC
Summary
Accomplished educator and leader at Charleston Southern University, adept in verbal and written communication and database management. Spearheaded membership growth and curriculum enhancements, boosting team morale and student engagement. Excelled in fostering relationships, problem-solving, and multitasking, ensuring departmental excellence and compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Membership Coordinator / Director
North Carolina Writers' Network
07.2023 - Current
- Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
- Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
- Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
Assistant Professor - Professor of English
Charleston Southern University
08.2009 - 05.2023
- Built strong rapport with students through class discussions and academic advisement.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Mentored students and communicated internship and employment opportunities.
- Created materials and exercises to illustrate application of course concepts.
Div. Director - English, History, & Writing Center
Charleston Southern University
08.2018 - 12.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
English Department Chair
Charleston Southern University
08.2017 - 12.2022
- Mentored new teachers within the department, providing guidance on best practices and classroom management techniques.
- Used data to drive instruction and school-wide decisions related to content.
- Designed assessments that accurately measured student understanding of course material.
- Enhanced curriculum quality by implementing innovative teaching strategies and interdisciplinary approaches.
- Managed department budget effectively, allocating funds strategically for textbooks, technology upgrades, and other essential resources.
- Conducted regular evaluations of departmental programs to identify areas for improvement and potential areas of growth.
- Oversaw the successful accreditation process for the English Department, maintaining compliance with relevant standards and regulations.
- Championed diversity initiatives within the department by incorporating multicultural literature into course offerings.
- Observed, coached and mentored instructional staff to promote warm, structured and responsive classroom culture.
- Served as a liaison between English Department faculty members and administration, advocating for necessary changes or improvements within the department.
Education
Ph.D. - English
University of South Carolina - Columbia
Columbia, SC05.2008
Master of Arts - English
East Carolina University
Greenville, NC05.2003
Bachelor of Arts - English And Sociology
University of Arkansas At Little Rock
Little Rock, AR05.1999
Skills
- Verbal and written communication
- Relationships and rapport
- Team Training
- Staff Scheduling
- Database Management
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Attention to Detail
- Microsoft Office
- Issue and Complaint Resolution
Certification
- Human Resource Certification, Greenville Technical College - Date of Completion: September 2024
Timeline
Membership Coordinator / Director
North Carolina Writers' Network
07.2023 - Current
Div. Director - English, History, & Writing Center
Charleston Southern University
08.2018 - 12.2022
English Department Chair
Charleston Southern University
08.2017 - 12.2022
Assistant Professor - Professor of English
Charleston Southern University
08.2009 - 05.2023
Ph.D. - English
University of South Carolina - Columbia
Master of Arts - English
East Carolina University
Bachelor of Arts - English And Sociology
University of Arkansas At Little Rock
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