Celeste Mejia
Pacoima,CA
Summary
Bilingual Benefits Specialist dedicated to assisting employees with open enrollment for smooth and simple process. Offering more than 2 years of documenting and reporting changes in relation to benefits. Composed, talented and considered effective team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Benefits Specialist
Independent Living Systems
Glendale , CA
01.2021 - Current
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Processed monthly remittance and reconciliation for various benefit plans.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Provided guidance to managers and employees on FMLA and benefits.
Human Resources Generalist
Independent Living Systems
Glendale, CA
07.2020 - 01.2021
- Facilitated criminal background check process for new hires.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Human Resources Assistant
Saint Genevieve Church And School
Panorama City, CA
09.2014 - 07.2020
- Facilitated completion of benefit-related paperwork to provide eligible employees with benefit overviews.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
- Reviewed and maintained employee punches to verify correct pay each pay period.
- Created and updated membership rosters, church documents and basic reports.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Education
Bachelor of Science - Health Science
California State University - Los Angeles
Los Angeles, CA12.2012
Associate of Arts - Liberal Arts And Science
Los Angeles Pierce College
Woodland Hills, CA06.2008
Skills
- Benefits explanation
- New employee enrollment
- Organization and Time Management
- Self-Motivated
- Excellent Communication
- Analytical and Critical Thinking
- Documentation and reporting
Certification
- Human Resource Academy - March 2020
Languages
Spanish
Native or Bilingual
Licensure
Life, Accident and Health Agent
Timeline
Benefits Specialist
Independent Living Systems
01.2021 - Current
Human Resources Generalist
Independent Living Systems
07.2020 - 01.2021
Human Resources Assistant
Saint Genevieve Church And School
09.2014 - 07.2020
Bachelor of Science - Health Science
California State University - Los Angeles
Associate of Arts - Liberal Arts And Science
Los Angeles Pierce College