Summary
Overview
Work History
Education
Skills
Timeline
Generic
Celeste Mireles

Celeste Mireles

Lubbock,TX

Summary

Experienced in setting up and operating cnc machinery to produce high-quality parts according to specifications. Highly organized and hardworking with collaborative nature, good follow-through and excellent listening skills. Reads and understands technical documentation.

Skilled Module Operator with relevant experience in managing, operating, and maintaining module systems. Strong ability to troubleshoot, provide technical support and ensure optimal machine performance. Possess effective communication skills for coordinating with team members and conducting training sessions. Made significant impact in previous roles through reduction of system downtime and improvement of operational efficiency.

Versatile professional operates wide range of machines quickly and accurately. Performance-driven and skilled in bonding and finishing pieces. Maintains highest level of safety and cleanliness in and around production and assembly areas.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Cross Module Operator

Xfabtexas
Lubbock, Texas
06.2022 - 09.2024
  • Fabricated various parts using multiple machines at once.
  • Utilized software systems to monitor module performance data and adjust settings accordingly.

  • Controlled machine operations to complete precise, high-quality work.
  • Communicated effectively with supervisors regarding any potential operational concerns or issues arising during shift work.
  • Ensured that all necessary safety measures were taken while operating modules within a production environment.
  • Implemented corrective actions as needed in response to machine malfunctions or breakdowns.
  • Maintained accurate records regarding module operations and performance levels.
  • Assisted in troubleshooting any problems encountered during the manufacturing process.
  • Operated equipment in accordance with established safety procedures and regulations.
  • Provided training for new employees on the safe use of machines within the facility.
  • Adhered strictly to all health and safety guidelines when working around complex machinery.
  • Reported any signs of malfunctioning components or wear-and-tear on machines immediately upon detection.
  • Kept parts within close tolerances of design standards to maintain optimal quality.
  • Monitored and adjusted process parameters, such as temperatures, pressures, and speeds in order to optimize module operations.
  • Unloaded finished products from modules after production was completed.
  • Responsible for the daily operation of assigned modules; ensuring production targets are met according to quality standards.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Coordinated movements of components and finished products between storage and processing areas.
  • Maintained accurate documentation of production processes, data and results for quality control purposes.
  • Communicated with engineering staff to discuss potential improvements to existing manufacturing processes.
  • Performed regular tests on raw materials used in the wafer fabrication process to ensure they meet required specifications.
  • Used chemical baths and blow-off wands to sanitize semiconductor wafers.
  • Performed daily maintenance tasks such as cleaning, lubrication, and calibration of tools and machinery.
  • Documented processing activities and followed project specifications to produce high-quality microchips meeting tight tolerances.
  • Ensured all safety protocols were followed while using hazardous chemicals or materials.
  • Calibrated gauges, meters, scales used in the wafer fabrication process.
  • Inspected equipment for leaks, diagnosed malfunctions and processed work orders to request repairs.
  • Provided extensive mentoring and training to new employees to prepare each for job functions, introduce regulations and suggest performance strategies.
  • Mentored new employees and provided hands-on training to prepare workers for job tasks and enhance team performance.
  • Conducted periodic inspections of machines to detect malfunctions or abnormalities in order to minimize downtime.
  • Verified inventory levels of supplies needed for production activities and placed orders as needed.
  • Replaced etching solutions and cleaned bath containers to maintain performance.
  • Provided technical support for other operators on the shop floor.
  • Remained focused and professional, carrying out work, interacting with customers and collaborating with supervisors to accomplish business objectives.

Customer Service Representative

VXI Global
Lubbock, TX
03.2022 - 05.2022
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Strengthened customer retention by offering discount options.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided accurate information about products and services to customers.
  • Resolved customer complaints promptly and efficiently.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Stocker

Walmart
Lubbock, Texas
06.2019 - 03.2022
  • Processed returns quickly and accurately according to company policy.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stamped price tags on merchandise, referring to official price lists.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Organized storage areas for efficient use of space.
  • Stocked shelves with newly arrived products.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Provided customer service by answering questions about product location, price and availability.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Replenished items to maintain stock availability.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Arranged merchandise in an attractive manner to promote sales.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Faced products on shelves and displays to meet company policies.
  • Lifted materials of varied weights on regular basis.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.

Education

High School Diploma -

Matthew's Alternative Adult Education Program
Lubbock, TX
05-2008

Skills

  • Production scheduling
  • Quality assurance and verification
  • Process control expertise
  • Change management oversight
  • Tolerances compliance
  • Verify specifications
  • Time management
  • Problem-solving aptitude
  • Process optimization

Timeline

Cross Module Operator

Xfabtexas
06.2022 - 09.2024

Customer Service Representative

VXI Global
03.2022 - 05.2022

Stocker

Walmart
06.2019 - 03.2022

High School Diploma -

Matthew's Alternative Adult Education Program

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Celeste Mireles