Microsoft Office, Excel, Word, Outlook, Adobe, & other various job specific software
Celeste Moore
Plano,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Data Entry- Temporary
IN2UHR- Samsung SDS
06.2025 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Claims Loss Reporting Specialist
AAA Auto Club Enterprises
11.2024 - 05.2025
- Responsible for taking initial reports of auto & property insurance claims from AAA members.
- Gathering necessary details about the incident, explaining coverage options, and guiding members through the claims process.
- Ensuring a positive customer experience, all while adhering to company policies and regulations.
- Acting as the first point of contact for members filing a new auto or property claim with AAA
- Collaborated with cross-functional teams to ensure accurate data collection and reporting processes.
Claims Associate
State Farm
03.2024 - 10.2024
- Manage customer interactions for lower complexity claims, ensuring efficient processing.
- Facilitate communication with clients and internal teams, maintaining professionalism.
- Utilize multiple systems to assist customers, enhancing claim process understanding.
- Identify and route claims to appropriate departments, ensuring timely resolution.
- Adapt to dynamic environments, maintaining accuracy and empathy in customer service.
- Reviewed and validated coverage details to determine claim liability and payment amounts.
Shift Leader / Server
Norma's Cafe
06.2017 - 07.2024
- Lead shifts, ensuring smooth operations and high-quality service.
- Consistently exceeded customer satisfaction benchmarks.
- Managed cash transactions with accuracy and efficiency.
- Set up buffet areas, enhancing dining experience.
- Resolved customer issues promptly, maintaining positive environment.
Repairs Coordinator
OmniKey Realty
05.2023 - 02.2024
- Handle all incoming repair requests for residential property management company.
- Work closely with third party vendors, home warranty companies, & builders to resolve repair issues, both urgent & minor.
- Close contact with tenants & home owners to ensure that all parties are satisfied & properties are well maintained.
- Experience using Buildium & Gorilla Desk software.
Relocation Director
ReMax Hinet
08.2005 - 05.2006
- Directed relocation services, enhancing client satisfaction and realtor collaboration.
- Facilitated immediate client contact, ensuring seamless loan verification and financing referrals.
- Utilized Ntreis MLS for tailored property searches, improving client engagement and decision-making.
- Prepared initial CMAs, aiding in accurate property valuation and market positioning.
- Coordinated listing appointments, streamlining realtor-client interactions for effective property sales.
Leasing Consultant
M. Myers Developement
03.2003 - 08.2005
- Marketed 215-unit property via direct mail and local outreach, boosting prospect engagement.
- Collaborated with locator agencies, enhancing traffic and lead generation.
- Delivered exceptional customer service, showcasing floor plans and community features.
- Followed up with prospects using personalized communication, increasing lease conversions.
- Working closely with the property manager, assistant manager, and other team members.
- Collaborating with the maintenance team to address resident requests and property issues.
- Pre-qualifying applicants based on LIHTC program requirements.
- Ensuring all applicants meet the designated LIHTC requirements.
- Processing applications and managing resident files in accordance with LIHTC and company policies.
- Verifying income and other documentation required for LIHTC complianc
Accounts Receivable Specialist
Crescent Oil Company
05.2001 - 12.2002
- Managed daily accounts receivables for 3 fuel plants, ensuring accurate deposit dispositions.
- Executed monthly invoicing for credit accounts, enhancing billing efficiency.
- Facilitated EFT for major distributors like Conoco and Phillips, streamlining payment processes.
- Conducted SIR reports, identifying potential fuel leakage through variance analysis.
- Improved financial accuracy and compliance with state reporting requirements.
Administrative Assistant
Molloy Realtors, GMAC Real Estate
01.2000 - 04.2001
- Managed office operations, coordinated schedules, and maintained client databases.
- Streamlined filing systems, reducing document retrieval time by half.
- Facilitated smooth communication between realtors and clients.
- Handled multiple administrative tasks simultaneously, ensuring timely completion.
- Improved office efficiency, leading to increased client satisfaction.
- Provided crucial administrative support to realtors, enabling them to focus on sales.
- Managed sensitive client information with utmost confidentiality.
Education
Independence Community College
05.1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Dependable and responsible
- Computer skills
- Calm under pressure
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsCompany CultureSoftware
Timeline
Data Entry- Temporary
IN2UHR- Samsung SDS
06.2025 - 07.2025
Claims Loss Reporting Specialist
AAA Auto Club Enterprises
11.2024 - 05.2025
Claims Associate
State Farm
03.2024 - 10.2024
Repairs Coordinator
OmniKey Realty
05.2023 - 02.2024
Shift Leader / Server
Norma's Cafe
06.2017 - 07.2024
Relocation Director
ReMax Hinet
08.2005 - 05.2006
Leasing Consultant
M. Myers Developement
03.2003 - 08.2005
Accounts Receivable Specialist
Crescent Oil Company
05.2001 - 12.2002
Administrative Assistant
Molloy Realtors, GMAC Real Estate
01.2000 - 04.2001
Independence Community College
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