Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celeste Ojeda-Rosas

Phoenix,AZ

Summary

Experienced with inventory management, product placement, and team operations. Utilizes organizational skills to maintain efficient and visually appealing sales floor. Knowledge of effective collaboration and adaptability ensures smooth store operations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to met work quotas/goals.

Overview

7
7
years of professional experience

Work History

Merchandise Team Member

The Home Depot Store 175
Glendale, Arizona
09.2020 - Current
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Promoted a positive shopping experience with excellent customer service, addressing concerns promptly and professionally.
  • Participated in regular staff meetings to discuss goals, challenges, and improvements for overall store performance.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Collaborated effectively with team members to ensure efficient operations during peak hours.
  • Assisted customers by answering questions about products providing knowledgeable suggestions based on their needs.

Food Service Team Member

McDonald’s
Scottsdale, Arizona
12.2018 - 06.2019
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.

Education

High School Diploma -

Saguaro High School
Scottsdale, AZ
05.2020

Skills

    Operational Efficiency

    Positive Customer Engagement

    Customer Care

    Team Cooperation

    Building Customer Loyalty

    Teamwork and Collaboration inventory oversignt

    Customer Education

    Customer Interaction

Languages

Spanish
Native or Bilingual

Timeline

Merchandise Team Member

The Home Depot Store 175
09.2020 - Current

Food Service Team Member

McDonald’s
12.2018 - 06.2019

High School Diploma -

Saguaro High School

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