Celeste Revilla
Los Angeles,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Cashier/Pizza Cook
Pieology Pizzeria
Monterey Park , California
07.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Restock the merchandise such as alcohol,soda,bottled water, paper towels, napkins, ingredients and sweets.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Prepared ingredients such as dough, sauce, and toppings for pizzas.
- Monitored oven temperature to ensure pizza was cooked properly.
- Placed prepared pizzas into the ovens to bake according to specified times and temperatures.
- Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
- Stored food items correctly in designated containers and storage areas.
- Adhered to all health regulations regarding food storage and preparation.
- Assisted with stocking shelves with ingredients needed for pizza preparation.
- Responded quickly to customer orders while maintaining product quality standards.
- Complied with health department rules regarding sanitation practices in the kitchen.
- Adjusted oven racks to ensure even cooking results when baking multiple pizzas.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Topped crust with sauce, meat, cheese and vegetables.
WAV Transport Driver
Tower WAV
Hollywood, California
07.2023 - Current
- Loaded and unloaded freight in a safe and efficient manner.
- Checked all shipment paperwork to ensure accuracy of delivery items.
- Maintained records of daily deliveries and pickups, including times, products, or services delivered.
- Adhered to safety regulations while driving vehicles on public roads.
- Operated GPS navigation system when applicable during trips.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Kept customers satisfied and loyal by completing timely and accurate deliveries.
Education
Some College (No Degree) - CERTIFIE NURSE ASSIST/ Unit Coordinator
Sierra Nevada
Reno, NV01-1999
High School Diploma -
Woodrow Wilson High School
Los Angeles, CA06-1993
Some College (No Degree) - Clerical
American Career College
CASkills
- Cash Handling
- Customer Service
- Drawer balancing
- Returns processing
- Cpr CERTIFIED
- Fire and safety card
- Food Handlers Card
- File Organization
- Oral and writing communication
- Appointment Scheduling
- Guest Relations
- Call Routing
- Appointment confirmation
- Telephone Etiquette
- Customer assistance and interaction
- Sensitive information handling
- Verbal and written communication
Timeline
Cashier/Pizza Cook
Pieology Pizzeria
07.2023 - Current
WAV Transport Driver
Tower WAV
07.2023 - Current
Some College (No Degree) - CERTIFIE NURSE ASSIST/ Unit Coordinator
Sierra Nevada
High School Diploma -
Woodrow Wilson High School
Some College (No Degree) - Clerical
American Career College