Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Advised office manager of problems and concerns and assisted with problem-solving.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries
Front Desk Receptionist
Bass Chiropractic
01.2022 - 09.2022
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Tracked important information in MS office spreadsheets and ran reports or generated graphs using data and completed data entry and filing to keep records updated for easy retrieval.
Conducted daily updates to social media profiles to boost company online presence.
Assistant Store Manager
Footlocker Inc.
04.2017 - 07.2022
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Site Supervisor
LAUSD Beyond The Bell
01.2019 - 01.2021
Directed Melrose Elementary After School Program
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Provided warm, supportive environment for developing academic, social, and emotional growth.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Maintained positive and professional classroom environment throughout school year.
Education
Bachelor of Science - Business Administration And Management
California State University - Los Angeles
Los Angeles, CA
2022
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA
2017
Skills
Accounts Payable and Accounts Receivable
Practitioner Support
Software Applications
POS Systems Operations
Customer Relations
CPR certified
Senior Leadership Support
Business Analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Administrative Assistant
Tia
04.2023 - Current
Front Desk Receptionist
Bass Chiropractic
01.2022 - 09.2022
Site Supervisor
LAUSD Beyond The Bell
01.2019 - 01.2021
Assistant Store Manager
Footlocker Inc.
04.2017 - 07.2022
Bachelor of Science - Business Administration And Management
California State University - Los Angeles
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group