Celeste Sanchez
Houston,Tx
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
3
3
years of professional experience
Work History
Center Coordinator
Apara Autism Centers
06.2022 - Current
- Manage a team of 25+
- Collaborate with Clinical Director about staff morale
- Clearly establish administrative policy and procedures
- Conduct new hire training
- Managing and adjusting client/staff schedules daily
- Running weekly/monthly reports pertaining to note conversion, labor utilization, and attrition
- Liaison between families and clinical staff
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clinical staff to manage office activities.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Clinical Operations Manager
Behavioral Innovations
11.2021 - 06.2022
- Maintaining HIPPA compliance by protecting all client information and transmitting through confidential measures
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase client care standards and enhance operational procedures.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Reviewed operational policies and recommended solutions and change to clinical director
Registered Behavioral Therapist
Behavioral Innovations
11.2020 - 11.2021
- Attained therapist certification within 3 months of employment through the Behavior Analyst Certification Board
- Manage a caseload of 10 children ages 2- 6 with Autism Spectrum Disorder
- Maintaining professional boundaries with parents while building rapport with children to gain instructional control
- Maintaining HIPPA compliance by protecting all client information and transmitting through confidential measures
- Taking detailed SOAP notes for each therapy session for insurance billing
- Collecting session data immediately during therapy to aid in treatment planning and assessment
- Follow behavioral intervention plan, by de-escalating maladaptive behaviors using appropriate protocol to protect child and myself
Education
Bachelors of Social Work -
University of Houston-Downtown
2024
Skills
- Goal setting
- Self-management Documentation and reporting
- Financial leadership
- Operations oversight
- Expense reporting
- Bookkeeping
- Administrative support
- Microsoft Office
- Staff Training
- Administrative Support
- Coordinate Schedules
- Employee Performance Evaluations
- Administration and Operations
- HIPAA Guidelines
Languages
Spanish
Native or Bilingual
Timeline
Center Coordinator
Apara Autism Centers
06.2022 - Current
Clinical Operations Manager
Behavioral Innovations
11.2021 - 06.2022
Registered Behavioral Therapist
Behavioral Innovations
11.2020 - 11.2021
Bachelors of Social Work -
University of Houston-Downtown
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