Celeste Tapia
Ellensburg
Summary
Dedicated Registered Nurse Case Manager/Utilization Review with proven success in advocating for patient needs and enhancing care coordination. Expertise in quality improvement and interdisciplinary collaboration to drive optimal patient outcomes. Experienced Registered Nurse Case Manager /Utilization Review skilled in implementing quality improvement initiatives and fostering strong team communication. Committed to patient advocacy and resource utilization, driving impactful healthcare solutions that enhance patient experiences.
Overview
43
43
years of professional experience
Work History
Registered Nurse Case Manager/Utilization Review Nurse
Kittitas Valley Community Hospital
Ellensburg, WA
09.2023 - Current
- Implemented quality improvement initiatives to streamline case management processes and improve patient outcomes.
- Advocated for patient needs within the healthcare system, ensuring access to necessary services and support resources.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry bestpractices.
Registered Nurse Case Manager/Utilization Review Nurse
Kittitas Valley Community Hospital
Ellensburg, WA
08.1994 - 09.2023
- Facilitated safe childbirth experiences through comprehensive monitoring of maternal and fetal health.
- Educated patients and families on labor processes, pain management options, and postpartum care.
- Provided emotional support and reassurance to expectant mothers during labor and delivery stages.
- Mentored junior nursing staff in best practices for labor support and neonatal care techniques.
- Advocated for patient needs by effectively communicating with healthcare providers regarding care plans.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
Inmate Trustee Supervisor
Maricopa County Jail
Phoenix, AZ
03.1983 - 04.1989
- Supervised daily operations to ensure compliance with safety and security protocols.
- Coordinated incident response strategies to minimize disruptions during emergencies.
- Conducted regular inspections to maintain high standards of cleanliness and orderliness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Associate of Science - Nursing
Maricopa Community Colleges, Glendale Community College
Glendale, AZBachelor of Science - Nursing
University of Phoenix
Tempe, AZ01-2012
Associate of Science - Nursing
Yakima Valley Community College
Yakima, WASkills
- Goal setting
- Care coordination
- Quality improvement
- Case management
- Staff education and training
- Utilization review
- Relationship building
Timeline
Registered Nurse Case Manager/Utilization Review Nurse
Kittitas Valley Community Hospital
09.2023 - Current
Registered Nurse Case Manager/Utilization Review Nurse
Kittitas Valley Community Hospital
08.1994 - 09.2023
Inmate Trustee Supervisor
Maricopa County Jail
03.1983 - 04.1989
Associate of Science - Nursing
Maricopa Community Colleges, Glendale Community College
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Yakima Valley Community College